David Homan

  • North Barrington, IL
David Homan

Summary

Hands-on technology  executive specializing in the use of online technologies to support organizational vision, delight and acquire customers and grow successful organizations. Diverse background includes specialization in the development and operation of scalable online transaction platforms, eBusiness start-up and expansion, team building and process improvement, and the seamless integration of emerging technologies within large user communities and higher education. Held senior leadership roles in organizations ranging from 30-person startups all the way through divisions of Fortune 50 enterprises. Employed entrepreneurial concepts to optimize the value of investments in people and technology across various organization sizes and vertical segments

Core Competencies

  • Digital Marketing Strategy and Tactics
  • Enterprise Architecture 
  • Educational Technology
  • Team Building & Staff Development
  • Product Development
  • Unified Communications, CRM and Call Center
  • Entrepreneurial Leadership & Greenfield Technology Creation
  • Strategic Planning  
  • Web 2.0 and Social Media Strategy
  • SOA & Web Services   
  • SDLC & Process Optimization  
  • High-Volume Web   
  • Operational & Data Center Management
  • eCommerce   
  • Turnaround Management

Work History

Work History
2010 - Present

Adjuct Faculty

Colorado Technical University

Adjunct Faculty member teaching eCommerce, project management, business intelligence and Organizational Leadership coursework in an online environment. 

2009 - Present

Chief Information and Digital Officer

Northwestern College

Serving in a dual role as both Chief Information Officer and Chief Digital Officer, managed technology strategy, operations and development, along with digital marketing. Led research into technologies that promote positive outcomes for students, efficacy of teaching and learning and enhanced operational results. 

  • Led and designed digital marketing strategy, including SEO, SEM, display/banner advertising and website design and operation. Partnered with COO to rebuild overall marketing and admissions efforts with dramatic improvements to overall effectiveness and cost structure.
  • Designed key aspects of the College’s strategic planning framework, serving on the Executive Leadership Team and Strategic Planning Committee.
  • Reorganized and refocused the technology organization, building successful partnerships needed to move key initiatives forward. Changed the focus of IT from a manly tactical and task-orientation to become a strategic partner in the overall operation of the institution.
  • Directed the planning and launch of employee and student portals, utilizing SharePoint technology for collaboration, document management and communications.
  • Led the cross-functional strategic and operational planning for a next-generation virtual campus.
  • Selected, negotiated and successfully deployed a multi--location Cisco unified communications system.
  • Selected and launched a college-wide CRM system, automating Internet lead processing and recruitment efforts.
2008 - 2009

Chief Technology Officer

ServiceLive

CTO for an online services startup of Sears Holdings, focused on matching buyers and providers of home services in a transparent, open marketplace.Managed all aspects of product development, product management and architecture.

  • Led the launch of a complex multi-month open marketplace platform to within a few days of pre-determined, aggressive timelines.
  • Built staff from scratch to a total size of over 60.In addition to the home office in Hoffman Estates, opened a development center in Silicon Valley, and established an offshore development team in India.
  • Created a custom SDLC using a hybrid blend of Agile and RUP models.
  • Negotiated data center outsourcing deal and migrated operations to a high capacity, fault-tolerant environment.
  • Created a Product Management organization and developed planning process and roadmap for the pipeline of new services and enhancements.
  • Technology stack built on open source Java and a variety of packaged software solutions.
2006 - 2008

Sr. VP Product Development/Vice President, Technology Operations

Iggys House Inc.

Provided technology and product leadership for an Internet-based real estate business that leverages online efficiencies to reduce friction and decrease costs associated with residential property transactions.After one year as head of Technology Operations was promoted to SVP of Product Development.

  • Established a technology operations function and organization, including business and technology processes, best practices, hiring and vendor management
  • Outsourced data center operations to a new provider, resulting in significantly higher services levels, as well as close to a million dollars in cost savings over the length of the initial contract.
  • Managed the successful launch of a state of the art web-based product offering, serving the FSBO real estate market
  • Identified and sealed partnership opportunities with key technology and real estate companies.
  • Launched a Product Development function, and designed a new set of web-based services, as well as a longer-term roadmap for future rollouts.
  • Leveraged a combination of technologies from Microsoft and SaaS platforms such as Salesforce.com.
  • Served as key technology member of the company’s 2007 IPO filing. (Later withdrawn due to market conditions)
2004 - 2006

Director, Systems Development

DeVry Inc.

Led a turn-around of the systems development department in line with a larger corporate restructuring.Transformed a 45-person department into a high-performing organization capable of delivering to demanding business requirements.Recruited and developed staff, implemented a structured systems development methodology, and employed an objectives-driven management style backed by hard metrics to deliver quantifiable results.

  • Participated in the design and rollout of SOX controls, resulting in a successful Section 404 compliance audit.
  • While reducing staff levels by 20%, improved on-time delivery of projects by introducing an SDLC, job automation and scheduling systems.
  • Through automation, reduced production support time by 60%, resulting in a 5 FTE increase in resource availability for project work
  • Through process improvements, improved customer service by reducing help desk ticket backlog 75%, while decreasing time spent on support.
  • Designed and implemented a department-wide skills assessment and training program.Led management team to create quarterly training and skills objectives, tied to a quantifiable assessment matrix and career development plans.
  • Delivered major initiatives including a data warehouse, rollout of a service-oriented architecture (SOA), introduction of Java programming, and the rollout of a redesign and re-architecting of DeVry web properties.
  • Directed the development of a new online recruiting application that delivered over $7M in revenue within the first 90 days.
  • Managed a $5M budget
  • Directed development in an Oracle 11i, 10g and BPEL environment
2003 - 2004

Principal

The Attenuate Group Inc.

Created and operated an IT consulting practice delivering solutions to both creators and users of technology offerings. Services spanned a variety of areas including:

  • Technology research and analysis
  • IT project management
  • Product strategy and positioning services for technology vendors

Led a successful redesign and relaunch of web properties for DeVry Inc.  Was recruited by the company to join on a full time basis as Director of Systems Development.

2001 - 2003

Principal Analyst

Doculabs Inc.

In this director-level role, successfully led a team of analysts and consultants responsible for both primary research, as well as consulting services focused around emerging technology markets. As a member of the Doculabs management team, led efforts such as vendor management, strategic partnerships, business development and internal IT initiatives.Cultivated relationships with C-level executives, coordinated consulting engagements and ensured a high level of client satisfaction.Representative engagements included IT strategy, vendor selection and deployment planning, as well as go to market services for technology vendors including business analysis, product gap analysis, and messaging and positioning.

  • Delivered over $400K annually in billable projects with only a part-time focus
  • Served as project manager for numerous client engagements, involving budgets between $50K and $50M
  • Managed vendor relations activities, resulting in the retention and acquisition of vendors key to ongoing research initiatives
  • Developed advisory recommendations that directly impacted product development activities for several leading enterprise software vendors
  • Directed the creation of a technology consolidation roadmap for a client executing a $1.3B acquisition, contributing to IT cost savings of $50M in year one
  • Directed the activities of research teams focused on the portal server, application server, Web services, business intelligence, commerce server, business process management, and integration server (EAI/B2BI) market spaces

Led numerous market outreach efforts, including authoring articles for leading technology publications, speaking at conferences and trade shows, and providing regular interviews for print and radio outlets

2000 - 2001

Director, Client Engineering and eCommerce Development

EthnicGrocer.com/BrightSage

Directed E-Commerce development efforts in support of a large online retail business, consisting of 4 independent merchandising groups.Responsible for J2EE storefront development using BEA WebLogic, Blue Martini and Oracle technology.Designed and implemented changes to the Blue Martini implementation to increase the efficiency of the catalog, and associated Java framework.Implemented coding standards, and project management systems to allow the business to more closely monitor work in progress and control the quality of the final product.Spearheaded the creation of a reusable object oriented services framework.Managed multiple projects and priorities while adhering to the scope of negotiated Service Level Agreements.

  • Directed a diverse team of up to 12 developers including direct staff, systems integrators, and contract programming talent
  • Managed offshore programming contract resources
  • Managed the largest production Blue Martini catalog in use at the time
  • Responsible for $2M in budget
  • Managed the on-time and on-budget creation of a Chinese language version of the Gongshee.com site leading to a 25% increase in traffic
  • Helped lead the creation of an object-oriented commerce framework
1996 - 2000

Sr. Architect and Webmaster

Ameritech

As one of the founding members of the Ameritech.net team, was responsible for the architecture, planning, performance and change management of the Ameritech.net web site.Developed and/or specified backend server systems and software environments used to deliver content to subscribers, as well as systems used for customer acquisition and account maintenance.Was responsible for approving and scheduling change/configuration management activities to sites and associated systems.Provided mentoring and additional technical expertise to members of the product development, NOC operations and engineering groups.Was responsible for the management of RDBMS systems including Oracle and mSQL databases.

  • Managed initial web hosting environment, including large sites for customers such as the Ameritech Yellow Pages and Detroit Red Wings
  • Managed large cross-functional projects covering the full product life cycle of enterprise systems.
  • Developed several custom Java and Perl systems used to manage operations of critical systems, including an RDBMS-based change management and tracking system, distributed Java RMI-based web log management system, custom email management applications, exchange systems for trading data with business partners, and web-based software to notify subscribers of network and system status.
  • Was responsible for ensuring SLA compliance for systems serving over 100,000 subscribers.Achieved over 99.5% service availability levels.
  • Was the first ever recipient of the Ameritech Star Award.
1990 - 1996

Programmer/Analyst & Sr. Environmental Engineer

Started with the company as Sr. Environmental Engineer, and transitioned into IT as a Programmer/Analyst.

As Programmer/Analyst, was responsible for the planning, development, maintenance and support of mid-range servers, network infrastructure and desktop PC systems for a large industrial chemical business. Supported 75 desktop PC and Macintosh systems.Managed a laboratory information system (LIMS). Served as database administrator for a SCO Unix-based Informix RDBMS.

  • Selected, customized, deployed and managed an engineering help desk system used by engineering support staff.
  • Created remote access systems for data sharing between field engineers, select vendors and the home office.

As Sr. Environmental Engineer, primary responsibilities included research and development of chemical water treatment systems, training and mentoring on environmental technologies and regulatory compliance, development of computerized chemical monitoring systems for deployment in large-scale industrial settings, and technical pre-sales support.

  • Recruited and managed research assistants
  • Successfully managed product rollout of OEM equipment line
  • Introduced the company to the Internet on a limited basis in 1993.
1988 - 1990

Quality Control Specialist

Gabriel Laboratories Inc.

Hired as a bench chemist and promoted to QC Specialist within 2 months.Developed and managed a quality control system for an environmental engineering and consulting firm.

  • Implemented statistical process control, including control charting in the environmental laboratory, ensuring precision and accuracy of laboratory analyses.
  • Approved all customer reports based on established SPC protocols.
  • Successfully managed efforts to obtain and renew certifications from state regulatory agencies in Wisconsin and Illinois.

Education

Education
2006 - 2007

MISM (Master of Information Systems Management)

Keller Graduate School of Management

Electronic Commerce Concentration

1984 - 1988

BA

Selected Web Properties

Publication Highlights

  • "Chart a Plan for Security." InformationWeek.11/2002
  • "Web Services And Integration." InformationWeek. 10/ 2002
  • "Web Services' True Promise." InformationWeek. 8/2002
  • "Building A Portal? Vive La Difference." InformationWeek. 11/2001
  • "Crunch Time for Application Servers." VAR Business. 3/2002. (Cover Story)
  • "Doculabs Product Review: Portal Software." VAR Business. 11/2001

Certifications

Certifications
Mar 2004 - Present

Project Management for IS/IT Professionals

Villanova University
Nov 2003 - Present

Six Sigma Green Belt

Villanova University

References

References

Kevin Malover

"Dave was a pioneer in the area of internet application architectures. He designed an outstanding technology platform for Ameritech.net. In addition to making excellent technical contributions Dave had a positive impact on the culture of the organization due to his professional leadership and personal integrity."

Suketu Shah

"Dave sees things through to the end. He has been instrumental in enabling some of our biggest projects to succeed. He is extremely hard working. He consistently strives for excellence and inspires the same in others"

Sam Tong

"David is a great visionary, strategist, leader, and communicator. David's breadth and depth in the technology landscape added tremendous value to IT and the business. David pursued excellence and performance in all activities leading to successful high impact solutions. David developed many innovative processes and strategies to build and foster a high performance team."

Joseph Barr

"Dave was a key member of our senior management team at Iggys House, helping us grow our business in a very tough market for the real estate industry. His leadership in the area of technology operations helped us to quickly build and launch the IggysHouse.com web site, delivering a scalable, industrial-strength infrastructure while achieving considerable cost savings. His leadership in product development allowed us to launch new products, enhancing the customer experience and diversifying our revenue base. Dave was able to cement strategic partnerships that let us leverage external resources rather than a more costly approach of building those capabilities in-house. Finally, Dave played an important supporting role in the filing of our IPO in 2007 by effectively communicating our technology vision for investors, partners and customers. Dave is an excellent business and technology leader who added considerable value to our organization, and I would highly recommend him."

Will Grant

"David was an excellent director of development. He has superior organization skills and is very detail-orientated in his approach to everything. He was well respected by the people who worked for him, and he used a good balance between assigning specific tasks that had to be completed and allowing his managers to set their own path. He set a higher standard for his development organization and provided guidance and leadership to achieve that standard. He fostered an environment of continuous improvement and encouraged his groups to explore new technologies and techniques to solve development issues. He is extremely well versed in emerging technologies and has excellent research skills as well."

Pat Koch

"Dave and I worked together on designing an SDLC process for both large and small projects which proved to be a very effective methodology for the IT organization at DeVry Inc. Throughout the entire design process, Dave’s strength was his ability to see the “Big Picture” and relate that to the individual needs of the PMO and development divisions. He was organized and very detailed oriented in his approach. Dave always had an open door policy and that policy extended to anyone who worked in IT. He believed in teamwork and that meant the entire team. In one particular case, Dave provided guidance on how to solve a “delicate issue” in the best possible manner. Dave’s biggest strength is his ability to use new technologies to deliver solutions. He is a true entrepreneur who is able to learn quickly and apply what he has learned to a particular situation. He would be an asset to any organization who is in need of someone who can “think outside the box."

Mila Landau

"David was a very professional and organized executive who I enjoyed working with. One attribute that I appreciated was his ability to remain calm in any situation which helped keep the team focused. He is very detail-oriented, and when he set up and ran our data center, always ensured that changes released to production were well planned and tested appropriately. He was always full of good new ideas which he explained very clearly to everybody - management, IT personal, marketing people and customers. David's excellent organizational skills, business vision, leadership and technical skills make him a great asset to any company."

Sujay Pidara

"David brings to the table both technical and managerial capabilities. Due to his knowledge in various technical areas he understood project challenges. He was able to effectively direct his department and move it forward in the right direction."

Krishna Vuppala

"David is an excellent technology executive with great vision, breadth and depth of understanding of various technologies. He is very detail-oriented and innovative with all the aspects of product development. He is calm and maintains composer during very stressful times. He is a good leader, knows how to appreciate and reward a good talent when he sees one. It was pleasure working with him and will work with him again anytime."

Greg Elkinbard

"Dave was an excellent CTO for ServiceLive. He has a very broad understanding of Web Technologies and ability to pick the right direction for the product. I've never meet somebody with such an incredible breadth of expertise on any thing from the psychology of team creation, to all possible variation of SDLC processes to the details of technology underlying search engines, document management systems, business rules engines."

Valerie Bell

"Dave is an extraordinary person. Dave brought a vast amount of technology savvy to his job. His technical knowledge and ability to learn while on the job, proved to be invaluable. When given a mission, Dave is committed and dedicated to delivery. His creative solutions provide critical projects to continue to move forward."

Barb Cwik

"Dave was a really great person to work for and you felt at ease talking with him. He allowed us to complete the projects that we were working on so that we weren't overwhelmed with work from too many projects. Dave was organized and came up with an SDLC plan that worked well for both small projects and large projects. I highly recommend Dave as he would be an asset to anyone's company."

J. Michael Boyle

"Dave has deep, current technical knowledge and great business vision--a powerful one-two punch. Combining this with his character, passion for innovation, experience in a broad range of IT methodologies/processes and unsurpassed work ethic, gives him the critical ingredients for being an effective IT leader. I have had the pleasure of working with Dave at two organizations and would certainly consider a third time should the opportunity arrive."