David Heltebran

David Heltebran

Interest

I enjoy spending time with my family and friends doing any number of things that include: golf, softball, coaching my son's baseball and flag football teams, going to sporting events (college and professional), live music of any kind, traveling/vacationing, DIY home improvements and wine tasting.

My goals are that my kids are safe and happy and that they get to experience all that life has to offer.

Objective

I am looking for 3 things:

1.  The opportunity to directly contribute to an organization's success while at the same time learning from and sharing with a highly-skilled, high-energy team.

2.  A technology, product, solution, business that I believe in and can be passionate about.

3.  The ability to build on my strengths and be a true "difference maker" for that organization.

Summary

Skilled, energetic leader with demonstrated successes in building and motivating teams that deliver complex, cross-functional program, product and marketing initiatives to meet budget, schedule and performance objectives. Diverse experience includes software, wireless, Internet, and management consulting businesses in Fortune 500, DoD and start-ups.

The main roles that I have effectively performed throughout my career include:

Product Management and Marketing...Program Management...Business Unit Operations

Sales Support...Partner Management...Product Development

Management Consulting...Corporate Development...Strategic Planning

Work History

Work History
Jul 2008 - Present

National Director, Marketing

Multiple Consulting Engagements

As a Marketing Consultant for two organizations at different stages in their development,  building and implementing various portions of the overall marketing plan for each of the companies.  Focus areas include demand generation, lead generation, revenue and profitability planning and life cycle customer retention. 

iProBBQ, LLC is an early stage company whose goal is to empower anyone to "Master the Art of BBQ".  Its offerings include gourmet ingredients, state-of-the-art equipment, and comprehensive online information that all combine to establish iProBBQ as a true one-stop-shop for all BBQ'ing needs.  Overhauling the web site to showcase a "barbequing experience" that makes a buyer want to choose iProBBQ over any other option for multiple ways of cooking BBQ.

iCompassion.org, Inc is a non-profit entity that is pre-launch and in the process of defining two important fund raising efforts to help support the fight against kidney disease.  These are the "Capitol Winefest & Auction" and the "Recipe for Happiness".  Working on plans for these events that will drive awareness, attendance, participation and contributions.
Jan 2013 - Present

Director - Colocation Product Management

Savvis - A CenturyLink Company

Implement strategic initiatives to grow the SAVVIS colocation business.

Feb 2011 - Nov 2012

Director, IT Strategy Office

NII Holdings, Inc

Provider of fully integrated mobile communication services for businesses and high value consumers inLatin America (Argentina, Brazil, Chile, Mexico, Peru).

  • Built governance framework for global IT organization to provide consistency throughout project lifecycle - Plan, Process, Progress, Performance
  • Created comprehensive dashboard showing the status of IT across the 5 markets and HQ - reported on service availability, maintenance, project delivery and financial metrics.
  • Managed team to consolidate data from 3 markets (75 3G IT projects, $110M budget), highlighted critical issues, developed talking points and conducted weekly executive reviews.
  • Executed initial rollout and currently managing ongoing operations of IT Playbook - intranet that enables global communications and collaboration for IT resources.
Nov 2009 - Feb 2011

Project Officer - Autonomous Mine Detection System (AMDS)

Department of the Army - PM CCS

Project Manager Close Combat Systems (PM CCS) manages over 200 separate programs that meet Army Transformation goals of providing smaller, lighter, more lethal munitions that will ensure increased mobility and countermobility to the full spectrum of Army forces as currently organized and envisioned for the next 20 years. PM CCS’ strategy crosswalks needed capabilities with technologies available, resulting in a roadmap for the Transformation.

  • Ensured cost, schedule and performance parameters were achieved to meet program objectives and cross-agency user requirements.
  • Develop strategic acquisition and execution plans for multi-year, $100M robotics system.
  • Accelerated delivery of prototypes for testing by securing funding from multiple DoD agencies. 
  • Prepared and presented detailed program plans and adhoc status updates to senior DoD executives at The Pentagon.
Oct 2007 - Jul 2008

Senior Director, Numbering Services Product Management

http://www.neustar.biz

Publicly traded software company that provides market leading and innovative services that enable trusted communication across networks, applications and enterprises around the world.  IPO in June 2005 (NYSE: NSR).

  • Managed life cycle for a product suite with revenues in excess of $275M and 10% CAGR.
  • Created value proposition highlighting increased revenues, cost savings and enhanced subscriber satisfaction resulting in multi-million dollar contracts with 2 of the largest wireless service providers in the U.S.
  • Managed a team of Product Managers and established priorities to ensure that the needs of our internal and external Customers were addressed in a timely and professional manner, while meeting revenue and profitability targets.
  • Standardized marketing materials and trained the Sales team on all products - including refresher training on existing products and initial training on new products.
Feb 2005 - Oct 2007

Senior Director, Corporate Development

http://www.neustar.biz
  • Promoted and brought into Corporate Development to refine evaluation process and manage mergers and acquisitions due diligence activities.
  • Drove Sales/Product/Finance meetings to remove barriers and achieve corporate goals for a diverse set of products with combined revenues in excess of $50M.
  • Created and maintained the product dashboard report used as the basis for monthly updates to the executive management team.
  • Developed and implemented the process to move $5M new product initiatives program through protoype life cycle stages more effectively.
Jun 2004 - Jan 2005

Director, IP Services Product Management

http://www.neustar.biz

Recruited by VP of Marketing to join first marketing organization in NeuStar's 10-year history.  Commercialized company’s first Internet Protocol (IP) products.

  • Quantified market need, rationalized existing in-house IP capabilities, created a market message, and assured that the Products could be sold, deployed and supported.
  • Launched first-to-market wireless message routing service which grew to $2M annual revenue in 2 years.
  • Developed business requirements to enhance an online registration system by externally coordinating with CTIA-The Wireless Association and all of the major wireless carriers.  Worked internally with software development team to implement those enhancements to support the $20M Common Short Code program.
Dec 2002 - Jun 2004

Director, Broadband Product Management

http://www.nextel.com
  • Directed planning, execution and life cycle management across diverse stakeholders of Nextel’s Wireless Broadband 18-month market trial.
  • Proved market demand for high-speed mobile data access and provided critical technical data resulting in Xohm (Sprint-Nextel subsidiary) choosing WiMAX as its high-speed wireless network.
  • Ensured that $2M operational and $3M capital budgets were achieved while meeting delivery schedule requirements.
Dec 2001 - Dec 2002

Senior Manager, Product Planning

http://www.nextel.com

  • Developed 3G product roadmap including devices and wireless data services directly tied to Nextel's subscriber and revenue growth objectives.
Nov 2000 - Apr 2001

Senior Director, Products and Business Development

Mardome, Inc

Start-up company (formed in an Atlanta-based incubator) focused on outsourced telephony solutions that enabled voice access to data. The company now operates as Vocalocity and offers outsourced VoIP solutions for small businesses.

  • Developed business and product strategy for a start-up enterprise.
  • Created strategy and secure key partners in 4 target areas: technology (Nuance and SpeechWorks), channels (IBM), service providers (e^deltacom) and application developers (multiple specialty shops).
  • Secured Advanced Level Service Provider status with IBM to be one of eight companies showcased at IBM’s PartnerWorld 2001 – the only privately-held company to achieve that status during this event.
Dec 1999 - Jun 2000

Director, Strategic Planning & Product Support

BellSouth.net

BellSouth's internet services company.  It grew from an "internal start-up" to being one of the leading ISPs of that era, consistently recognized for quality of service and subscriber growth.

  • Directed cross-functional team to define 5-year, $120M plan for a network of Data Centers - 5 months from concept to officer-level funding approval.
  • Created and implemented Product Development Process to manage life cycle of new products and product enhancements.  Addressed funding, prioritization and personnel allocation across product management, IT, engineering and customer operations.
    • Managed the resulting short and long-term roadmap across the organization. 
    • Facilitated quarterly review and planning sessions with senior management.
    • Product portfolio was at a $250M annual run rate.
Mar 1999 - Dec 1999

Senior Manager, Wireless and eCommerce Services

BellSouth.net
  • Defined business requirements and arranged a successful proof-of-concept trial to integrate standard e-mail service with Interactive Paging to achieve revenue growth goals. 
  • Worked with BellSouth Mobility sales and product teams to identify needs, analyze business case and develop deployment plan to jointly market, sell and operate BellSouth Internet Services in an out-of-franchise region.
Mar 1997 - Mar 1999

Product Manager, eCommerce and Web Solutions

BellSouth.net
  • Grew shared web hosting product revenue at 190% CAGR over 2 years.
  • Managed outsourcing contract and negotiated cost reductions of technical support by 80% and sales support by 50%.
Oct 1996 - Mar 1997

Project Manager, Infrastructure Development

BellSouth.net
  • Managed $4M contract with IBM Global Services for the 300% expansion of BellSouth.net's service footprint to supplement operations during start-up phase. 
  • Led deployment teams during system and network upgrades throughout BellSouth's nine-state region.
  • Defined requirements and timeline, managed development and QA testing, and coordinated the implementation of software upgrades to integrate the registration, subscriber database and authentication systems throughout the network.
Oct 1993 - Sep 1996

Senior Consultant

Draper & Associates, Inc.

Management consulting firm focused on formulating and implementing solutions to a wide range of strategic, business and management challenges. During my time with the company, I worked with two major clients - The Atlanta Committee for the Olympic Games (ACOG) and IBM.

  • Grew account to add one consultant and extend partial Principal billing through the end of the ACOG engagement.
  • Developed the operating plans and budgets of 2 major ACOG divisions that were integrated into the overall plan for the 1996 Olympic Games.
  • Created the operations plan for the $7M Olympic Airport Welcome Center and the associated training programs for 1,500 staffers and volunteers.
  • Developed and managed the master schedule that was used by ACOG's COO to monitor the overall status of the $12M Pre-Olympic sporting events.
  • Assessed feasibility of IBM’s plans to test and launch a $5M software development effort, leading to redrafting the staffing allocation matrix and timelines.
Sep 1987 - Jul 1993

Senior Project Engineer, Systems Development & Acquisition

Fort Belvoir RD&E Center

Develops and deploys various systems that are used to support all branches of the Armed Forces.  I worked in the Countermine Division where the focus was on developing, testing, qualifying and fielding systems that were used by US Army and US Marine Corps forces for effectively breaching various types of anti-personnel and anti-vehicle minefields.

  • Key member of the transition team that merged USMC and US Army explosive systems development efforts into a unified technology program.
  • Served as technical advisor and hands-on project engineer  for the Mine Clearing Line Charge (MICLIC) Weapons Systems Management Team.
  • Led a multi-disciplinary team during the design-to-cost, performance requirements writing, qualification testing, Type Classification, production and deployment  of 2 Product Improvement Programs to enhance the safety and usability of the MICLIC system.
  • Lead project engineer  for the Army during the development, qualification testing, Type Classification and production of the Anti-Personnel Obstacle Breaching System (APOBS).
  • Served as a member of the Technical and Management Evaluation Team that successfully awarded Fort Belvoir's Production Engineering and Prototype Services Support contracts.

Education

Education

Certifications

Certifications
Dec 2010 - Present

Level II - Acquisition Management (Program Management)

Defense Acquisition University

Secret

Department of the Army - Fort Belvoir