David Foust

Accountancy student at W.P. Carey School of Business

Work History

Work History
Jul 2014 - Aug 2015

Initial Loss Reporting Associate

State Farm Insurance
  • Assisted customers with reporting losses on their auto insurance policies.
  • Followed standard procedures to provide a consistent customer experience.
Jun 2011 - Jan 2013

Communication Associate

The Vanguard Group
  • Performed a dual role encompassing functions in both the operations and the phone customer service departments.
  • Consistently exceeded productivity and quality metrics for both phone and processing functions. 
  • Made outcalls to clients to notify them of problems with documents they had mailed in. Researched complex issues and followed up with clients to notify them of the best resolution.
  • Assisted in training new employees on processing functions.
Aug 2010 - Jun 2011

Client Relationship Associate

The Vanguard Group
  • Obtained Series 6 and 63 FINRA licenses
  • Assisted clients with transactions and questions in a time efficient and accurate manner.
  • Educated clients on investing and retirement planning by asking open ended questions and identifying client needs.
  • Explained investing principles in concise and simple ways that clients could quickly understand.
  • Recognized by department principal for effectively balancing quality and productivity.


Aug 2014 - Present

BS Accountancy

Arizona State University

Completed coursework in business writing and managerial accounting.  Currently enrolled in intermediate financial accounting, finance, and business law.

Jan 2013 - Jul 2014

Maricopa Community Colleges

Completed coursework in financial accounting, Microsoft Excel, computer information systems, business mathematics, and business statistics.

Aug 2004 - May 2010

BA Italian

University of Arizona

Studied Italian language and literature as well as music.  Completed a thesis to graduate with honors combining my interests in Italian and music.  Accompanied music students for juries and recitals.  

Software Skills

Experienced in Microsoft Office Suite including Excel, Word, Access, and Powerpoint.