·Management of sales and support customers and clients (Distributors and end users).
·To develop and launch new products using Valois Medical devices.
·Market and studies and analysis new business opportunities.
·Understand customer needs and their level of satisfaction
·To develop marketing and sales strategy for pharmaceutical product.
·Responsible for the internal interface between departments involved in the process, in order to follow up through with the orders, providing an excellent customer service
·Call customers in order to propose action and provide options given them full assistance to the customer with respect to all the stages related to their orders and also analyzes customer complaints and proposed corrective actions.
·Price negotiation, profit margins composition and management local inventory and organize exhibitions, trade shows and workshops. Develop and follow up supply agreements, evaluating the sales and payment terms and also the goods delivery schedule. Conduct the interface with top management in order to discuss options and take actions.
·Technical assistance and commercial support to the customer. Study for local pharmaceutical pump assembling
·Coordinate the delivery cycle of samples in Brazil.Coordinate the importation, analyze the orders and price quotation, negotiating prices, coordinating the shipment and negotiating international freights.
·In 2003 I took care of sales for Perfumery and Cosmetics unit, being responsible for a total turn over of US$ 8 million.
Results - Increased number of Pharma accounts from 2 in 1999 up to 8 in 2002. Have increasedpharmaceutical division salesfromUS$200K in 1999 up to US$980K in 2002. Have increased sales from 300.000 dollars in 1999 up to 1.200.000 dollars in 2002.Developed new price policy bringing the gross margins up by substituting client importation method to our local importation.Developed, over than 9 new projects in the pharmaceutical market such as: Salbutamol (Generic), BDP (Generic), Salbutamol HFA formulation, Sodic Heparin (hospital use), Wartox, Clenil Aqua. Have launched and managed in the cosmetic division three projects with sales revenue of$600.000. Developed new packaging solutions to better serve end users. To support sales team and training sales distributors.