Education

Education

BSc in Material Engineering

2011 - 2015
Ben-Gurion University of the Negev
  • My engineering project dealt with composite materials based on boron and silicon carbides in the field of lightweight ballistic body armor.
  • Academic courses in the field of electric materials: Semiconductors, Thermoelectric materials.  

Experience

Work History

TIER 1 Service Desk

2013 - Present
ICL-Group
  • Global work environment, engaged with clients in Israel, USA, Germany, Netherlands, Japan, China
  • Managed problem solving according to scenarios

Research Assistant

2014 - 2015
Ben-Gurion University of the Negev
  • Fluent work with laboratory equipment
  • Results analyzing and characterizing
  • Writing Reports

Team Leader

2008 - 2013
BEZEQ Online
  • Team Leader - led a customer service & sales representatives team of about 20 employees
  • Shift Manager – Supervised a shift of about 60 representatives, under pressure of meeting goals and budget limitations
  • Service and Sales Representative at BEZEQ 199

Full mandatory military service

2005 - 2008
IDF, High classification communication corps
  • Supervision and management of outside contractors at military facilities

Skills

  • Languages: English – As mother tongue, Hebrew – Mother tongue, Russian – Good level  
  • Programming languages: C - basic level, MatLab – good level
  • Software: SAP, MatLab, SolidWorks, CITRIX, Active Directory, Microsoft office, Printer and Shared Drive Servers, Office 365, Windows, LYNC, Internet Explorer, Salesforce, Compass, VPN,, Visual Studio, Toximat, Cubase, Photoshop