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My dream is to further my career within the retail industry. I look forward to new challenges and introducing customers to a level of service that they are not accustomed to.

Work experience

Mar 2014Present

Retail Specialist

Ballast Point Brewing and Spirits

I began my career at Ballast Point running and bussing tables. When the opportunity presented itself, I took charge of our retail operations here at Little Italy. I now receive and record all merchandise transfers, and perform weekly audits as well as month end inventory. Building displays with new merchandise in an eye catching and enticing way is an exciting challenge for me. I take every opportunity to tell a story about the brand and create new customers for life.  Excellent communication with our retail crew and managers has been a welcome challenge. 

Feb 2012Mar 2014

Server/Bartender- Lead

Chilis Grill and Bar

being detail oriented in a face pace and high stress environment. Providing excellent customer service and leave a lasting impression on the guest, emphasis on creating "regulars" to drive sales in the restaurant.Using add ons and up-sells to increase profits was an important aspect. Using ALOHA reports i tracked our liquor costs and performing weekly audits,  was able to decrease loss by 3%. Streamlining communication between servers, kitchen staff and management was key to our success.

Jan 2009Jun 2010

Barista/Shift Leader


I was tasked providing excellent customer service and beverages to the exact specifications of the customer.  i helped to drive sales through customer service and great communications with my teammates. Helped to eliminate waste by performing weekly and monthly audits on products and retail merchandise and keeping an accurate inventory system on MICROS. As a Shift Lead I counted safes and drawers, oversaw employee breaks and practices, and was in charge of inventory management.


Sep 2001Jun 2005


Valley View High School


High level of customer service. Catering to the needs of each guest that walks through our doors is my passion, and making sure they leave knowing more about the company than they did when they walked in.

I possess an advanced knowledge ALOHA systems and a full array of Microsoft Suite programs.