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Summary

Mr. Shacochis currently leads the Product Management team for hosting and cloud services at CenturyLink, responsible for product lifecycle for all value-added services in the datacenter.  

Mr. Shacochis has been in the Information Technology industry for over fifteen years, with experience in many of the major divisions of a technology organization including global operations, customer service, software integration, strategic marketing, product management and corporate integration.  Over the past ten years Mr. Shacochis has been  focused on the product lifecycle at CenturyLink since taking responsibility for the Utility Computing platform and supporting its transition to the industry-leading CenturyLink Cloud platform in place today.

An engineering-trained MBA, his career experience with firms such as UUNET, Exodus Communications, Digital Island, Fusepoint, Qwest, Tier 3 and Cable & Wireless has built a wealth of IT infrastructure experience with a variety of clients across diverse industries.

Objective

To advance a career in which I can improve and manage the alignment between business and technology, applying system-thinking principles to the design of compelling user experience.

Work History

June 2016Present

VP, Product Management

CenturyLink

Business line responsibility and go-to-market ownership for the $600M hosting, managed services and cloud automation platform.

Responsibilities:

  • Product lifecycle ownership for all services in portfolio
  • Go-to-market planning for all campaigns, pricing and channel activation
  • Communication of product features, advantages and customer benefits
  • Collaboration with engineering and development, prioritization of features and alignment to in-market strategy
  • Working with customers to gain stakeholder feedback around how services can solve problems each particular technology domainPublic speaking and keynote presentations at various IT leadership events, speaking about the importance of technology an business alignment through platform strategy.
Aug 2012June 2016

VP, Platform Enablement

CenturyLink

Responsible for creating an ecosystem effect around CenturyLink and its automation platform.  Developed strategic alternatives for platform development as a senior advisor to the CIO, which ultimately led to the acquisition of Tier3 and launch of the CenturyLink Platform Development Center in fall of 2013.  Led the integration team and then joined the CenturyLink Platform team to lead the user, partner and developer evangelism functions for one of the Top 5 IaaS cloud computing platforms in the world.

Achievements:

  • Business case development support and integration ownership for a multi-million dollar technology acquisition which formed the foundation of a multi-product delivery platform.
  • Corporate integration leadership across all operational, human resources, software, product, communications and go-to-market work streams.
  • Building cloud ecosystem program with hundreds of technology partners to foster industry investment in the CenturyLink Cloud platform, through API integration and intellectual property consignment.
  • Public speaking and keynote presentations at various IT leadership events, speaking about the importance of technology an business alignment through platform strategy.
Jan 2011Aug 2012

VP, Global Public Sector

Savvis

Responsible for driving product, systems, operations and marketing alignment to best serve the Global Public Sector vertical at Savvis.  Responsible for the specific products and features of the Savvis product portfolio that address government-specific challenges.  Built strategic marketing strategy and revenue plan for the establishment of the vertical, and engaged with the buildout and construction of this formal organization.

Achievements:

  • Successfully re-established GSA Schedule 70 procurement vehicle, and established a compliance process for ensuring continuous updates to commercial service items on the schedule.
  • Developed marketing plan and board-level business case for investment in critical security measures and sovereign operational models to enable profitable growth in the public sector.
Jan 2009Jan 2011

Vice President, Research and Development

Savvis

Responsible for research and analysis of emerging IT service markets and developing business plans for revenue growth and strategic innovation.

Achievements:

  • Developed and implemented the formal Innovation Lifecycle Process  for a growing $800M IT service provider.
  • Launched the corporate Technology Advisory Board (TAB) designed to solicit market feedback and thought leadership.
  • Set corporate service strategy in areas such as object-oriented storage, high-performance computing, greenhouse gas reporting, cloud-based disaster recovery, and runbook automation, among others.
  • As part of the innovation incubator program at Savvis, built business case and service prototype for the cloud storage service, which was mainstreamed ("acquired") into the Hosting Business Unit as of Q1 2011.
Jul 2006Jan 2009

Vice President, Engineering & Development Programs

Savvis

Responsible for three major programs within Savvis' core R&D organization: Systems Analysis & Support, Service Creation, and R&D Quality. All services within Savvis' $790M+ global business run through each of these three programs prior to launch.

Achievements:

  • Led the Business Analyst team responsible for the replacement of legacy monitoring console with Netcool Webtool, the implementation of HP Server Automation, and the decommission and integration of various legacy sysetms.
  • Led the Service Creation team which integrated hundreds of new products and features into the systems and process framework on a global basis.
  • Redesigned and implemented the global Product Lifecycle Process for an $800M IT service provider, while still meeting objectives on all active projects.
Oct 2005Jul 2006

Director of Product Management

Savvis

Responsible for strategic direction, revenue growth and sustained profitability of the $75M Compute & Application service portfolio at SAVVIS. This suite of products is part of the larger $350M+ Hosting business unit.

Achievements:

  • Developed and launched the hosting service now known as Savvis Dedicated Cloud Compute - one of the company's fastest growing products since its inception
  • Stabilized and updated the Hosting Area Network (LAN) service line 
  • Updated and re-launched the Savvis Intelligent Monitoring management service 
Jan 1998May 2006

Associate Professor

George Mason University

Lead instructor for Engineering Computer Graphics (ENGR 183), a freshman-level course in the School of Information Technology and Engineering. This course is designed for students to learn the engineering design process as well as develop visual communication skills using industry-standard CAD software.

Jan 2005Oct 2005

Technical Sales

Savvis

Technical Sales Overlay for the Hosting, Security and Professional Services product offerings.  Responsible for interfacing with multiple sales channels in a solution-selling environment. Worked as the primary point of contact for over 200 sales representatives in an IT outsourcing business worth over $45 million in annualized revenue.

Achievements: 

  • Exceeded revenue targets for overlay product lines
  • Designed and developed IT consulting engagements for clients in areas such as: physical security, network design, system monitoring and management, business continuity, content management, application development and information security
  • Developed process improvements that streamlined solution development for the most popular security and professional services offered by the sales team, saving time and improving customer responsiveness
Nov 2000Jan 2005

Hosting Operations

Savvis

Technical account management, datacenter operations, and personnel responsibility in a mission-critical service environment. Various individual contributor and line management roles at Cable & Wireless (2000-2003) and SAVVIS (2004-2005). 

Achievments:

  • Managed a 14-person operational support department consisting of Project Managers and Program Managers with engagements totaling $48 million in annualized revenue.  Responsible for solution implementation, quality control, and achievement of time-oriented goals on behalf of client projects and programs. Responsible for data center buildouts, service migrations, wide-area networking (WAN) implementations, and consulting engagements.
  • Managed day-to-day customer operations for an Internet Data Center as part of Cable & Wireless. Supervised over 70 distinct customer relationships worth $15 million in annualized revenue.  Accountable for regional P&L results on a monthly basis, measured against revenue and gross margin targets. Performed quarterly financial statement analysis as part of P&L responsibility.  Managed a team of 20 engineers and project managers in an outsourcing-model business. Managed daily interaction with multiple other support organizations and back-office personnel.
  • Supervised the system-level integration of billing and CRM platforms between legacy organizations.
  • Managed over 40 physical datacenter migration projects, as customers moved their mission-critical technology from one datacenter to another during a preplanned maintenance windows.
  • Worked as the Global Operations Manager for a Fortune 500 customer with revenue responsibility exceeding $4.5 Million per year.  Supervised the work of multiple web hosting teams in different geographies worldwide. Developed cross-datacenter policies for support of global customers. Managed global implementations of mulit-tiered web hosting architecture, web traffic reporting software, problem management procedures, and statistical analysis.
20002000

Technical Account Manager - Enterprise Hosting

UUNET

Worked as part of Enterprise-class Web Hosting operations team as a technical point-of-contact for customer IT staffs.  Responsibilities included customer relationship management, system architecture review, proactive technology management, and business-focused problem solving.

Served as a systems architect for post-sale network expansion activities. Facilitated contract specifications, order processing and customer communications. Incorporated aspects of IP network design, equipment specification, Windows server management, UNIX cluster operations, Oracle DBA requirements, firewall integration, server security policies, remote monitoring, and human resource management.

Developed experience with holistic high-availability e-business systems design. Gained experience with root cause analysis and organizing IT resources to address customer problems. Developed personal relationships and utilized consensus-building communication skills to garner support for customer-focused issues.

19991999

Land Development

Centex Homes

Project manager for all land development activities in dozens of Centex communities across Northern Virginia.  Oversaw the entire land development process through land acquisition, project planning, capital budgeting, engineering, and construction. Responsible for the direction and management of multiple subcontractors and consultants. Supervised the maintenance operations of new neighborhoods still being completed.

19941999

Civil Engineer

BC Consultants

Design engineer and project manager for commercial, municipal and residential site development projects across the Washington, DC metropolitan area.

Education

Certifications

2008

ITIL Foundations

EXIN
2004

Certified Information Systems Security Professional

ISC2

CISSP #57621 (non current)

Organizations & Appointments

20152016

Open Data Center Alliance

Board of Directors

The Open Data Center Alliance is focused on the widespread adoption of enterprise cloud computing through best practice sharing and collaboration with the industry on availability of solution choice based on ODCA requirements.

The Open Data Center Alliance is guided by Steering Group companies and each one of these is represented by a Board Member. An ODCA Board Member is specially selected to help lead the work of the Alliance and shape its unified consumer voice into the Usage Models that are guiding the migration to the cloud for hundreds of enterprises worldwide.

2011

Appointed to CLOUD2 Commission

TechAmerica Foundation

TechAmerica Foundation recruited a cohort of industry thought leaders to serve on the Commission on the Leadership Opportunity in U.S. Deployment of the Cloud (CLOUD2). The commission’s three-month mandate was to provide the Obama Administration with recommendations for how government should deploy cloud technologies and for public policies that will help drive U.S. innovation in the cloud.

2012

Appointed to TechAmerica Big Data Commission

TechAmerica Foundation

TechAmerica Foundation recruited a cohort of industry thought leaders to serve on the Big Data Commission. The commission’s three-month mandate was to provide the Obama Administration with recommendations for how government agencies can effectively govern and secure huge volumes of information, while protecting privacy and civil liberties - maximizing value to the citizen.