Sr. Manager IT Micro Computer Support
Orlando Utilities Commission
Orlando Utilities Commission Orlando, FloridaSeptember 2006 to Present Sr. Manager Micro Computer Support - IT www.ouc.com
- Management responsibilities for the voice and data services used by 1000 employees of the Orlando Florida power generation and drinking water provider OUC
- Management of Cisco IT infrastructure, 10 gig fiber network, Microsoft EA software contract and all IT hardware and software used in the commission
- FEMA certified Emergency Operations Center support
- Management of corporate help desk, 24 x 7 operation
- Added responsibility of INFOSEC for past 7 months while CIO is looking for permanent replacement.
- Vendor management responsibility for outsourced IT department, 12 contractor subject matter experts, help desk, server administrators, network and Sr. network engineers.