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Dave Jones

Over 25 years of management/executive experience in the IT industry as a strong results-driven leader with a service and sales background who focuses on growth, profit margin, and building a cohesive team driven by success. A highly organized entrepreneurial thinker, with solid financial skills, who knows how to run a successful business, consistently focuses on customers and employees, utilizing powerful communication and problem solving skills.

Work experience

2014Present

Independent It Consultant

Self Employed

Assisting Private Equity firms whether to invest in IT industries

  • Significant work with Gerson Lehrman Group as an “expert” Council Member in the Third Party Maintenance Industry.
  • Assist PE companies to become knowledgeable of IT, to make well-informed investment decisions.
  • Assist in developing 3-5 year strategic business plans.
  • Conduct due diligence on purchases
20112014

Vice President of Sales

Sales for NCE Computer Group
Vice President of complete focus on driving sales and exceeding revenue expectations. ✓ Successfully integrated an acquisition into NCE. ✓ Changed culture to being 100% customer focused. ✓ Implemented and hired a cold-calling force for direct business, growing from 4% of the business to 18% of overall business. ✓
20042011

Executive Vice President

Park Place Technologies-I
Executive Vice President focused on sales and service to retain and grow the revenues of the business: ✓ Created strategic plan for continuous growth taking the company from $8M to $24M. ✓ Built a successful team by sharing the vision and the road to success. ✓ Developed commission structures to directly incent sales for over-achievement. ✓ Trained, assisted, and mentored sales force for continuous improvement. ✓ Travelled extensively within North America meeting with decision-makers, high level customers, and closing deals. ✓ Took on service delivery for Canada for 3 years to build the business and deliver outstanding service.
20012004

Director of North America

EMC
Director of North America Customer Service-responsible for the U.S./Canada customer service organization, with complete P&L responsibility of a $140M division: ✓ Consistently exceeded performance expectations. ✓ Managed 300+ field and corporate personnel. ✓ Complete focus on customer, revenue retention, and revenue growth. ✓ Maximized margins by reducing costs and always exceeded revenue goals. ✓ Transitioned from a direct labor model to an outsource model saving $6M+ annually. ✓ Managed subcontractor operations, developing SLA's and holding them accountable for results. ✓ Oversaw $12M logistics operation and a $6M customer support center. Professional History
1978Present

Various

Various

Professional History:

Independent IT Consultant – Self Employed, Santa Ana, CA                      2014 - Present

Vice President of Sales – NCE Computer Group, El Cajon, CA                   2011 – 2014

Executive Vice President - Park Place Tech., Chagrin Falls, OH                   2004 – 2011

Director of North America Customer Service - EMC, Hopkinton, MA        2001 – 2004

Field Operations Manager - EMC, Hopkinton, MA                                       2000 – 2001

Field Business Solutions Manager - EMC, Hopkinton, MA                          1999 – 2000

Area Business/Operations Manager - Data General, Irvine, CA                    1997 – 1999

Area Technical Services Manager - Data General, Irvine, CA                       1995 – 1997

Region Operations Manager -Data General, Irvine, CA                                1993 – 1995

Branch Manager – Data General, Sunnyvale, CA                                          1987 – 1993

Field Engineer/Technical Support - Data General, Santa Ana, CA                1978 – 1987

Education

M.B.A

University of Phoenix

B.S.B.A

University of Phoenix