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Work experience


Operations Supervisor

LSG Sky Chefs

LSG Skychefs Phoenix, AZ-The LSG Group is the global leader in airline catering and the management of all in-flight service related processes. 

Supervise/Manage & run daily activities of 20-30 employees & Conduct daily work group meetings.

  • Managed allocated labor hours to maximize productivity and control employees’ hours to meet labor productivity and OT targets.
  • Performed 5S on all departments and produce reduction in waste in Depts. by 50%.
  • Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
  • Implemented continuous improvements of ZLF landfill process of recycling & implemented Flight tracking software process to assist of 100% daily flight on time performance.
  • Accountable of documenting and following up on all department processes in order to implement improvements.
  • Responsible of ensuring on-time and accurate production and/or catering of all flights to the airline industry.
  • Maintains the attendance records for employees in the department and conduct yearly performance evaluations.
  • Conduct daily/weekly manpower work schedule planning and shift labor force as necessary to ensure efficient allocation in Dept.
  • Monitor and ensure that the area of responsibility is properly organized, staffed and directed in the best efficient way.
  • Guide, motivate and develop the subordinate employees within the Human Resources Policy.
  • Make the company's core values and management principles live in the department(s).
  • Report on KPIs for quality, productivity costs, and On-time flight service delivery.
  • Track MH/FL & On-Time flight delivery for Metrics at LSG.
  • Implement and drive continuous improvement on processes & equipment across CSC in close coordination with management.
  • Participate and Support Company sponsored initiatives such as GQS, HACCP, Lean Manufacturing, Employee Safety and CBase

Operations Manager

Premier Semiconductor Services

Tempe, AZ-A Semiconductor Services Company that provides varieties of Back-end value added services on commercial, military, automotive, aerospace level, & medical components.

Performed hands on responsibility and supervision of day-to-day operations and admin functions for production, staffing, scheduling, equipment, customer support, quality, inventory, receiving, shipping, purchasing, and profitability.

  • Managed 10 direct reports who supervised an estimated 60 + employees. Performed performance reviews on all employees.
  • Directed and participated in all aspects of production supply chain planning & and monitored on time delivery of customer orders.
  • Responsible for the following aspects of the supply chain: scheduling, purchasing & monitoring data management to keep accurate product, contract, & pricing information.
  • Involved in reducing costs of purchasing production items.
  • Coordinated and prioritize daily production WIP scheduling & adherence to accomplish 95% or higher accuracy to meet daily customer commit ship dates.
  • Managed and supervised BGA Reball/Solder Dip & Solderability testing/XRF/Tape and Reel/Lead scan & Lead repair/Programming/Bake & Dry Pack/Ink & Laser Mark/Fine & Gross Leak Test Departments.
  • Achieved through training advanced skills in Counterfeit processes of visual inspection, X-ray, resistant to solvents, & decapsulation of devices.
  • Instrumental in applying skills to help process customer orders in an efficient manner.
  • Administered the implementation of the revised computer traveler system that reduced paper use by 35%.
  • Completed the efforts in reducing solder costs by 30% and saved approx. $20,000 a year during negotiating of receiving free solder analysis of solder pots from Solder Vendor.
  • Monitored all ESD procedures & practices and to make sure all employees adhere to 100% ESD practices when handling product.
  • Supervised incoming receiving of customer product, work order data entry, Final Pack & Outbound Shipping Departments.
  • Handled employee hiring, pay, performance decisions and approve personnel actions within company.
  • Performed work order, SOW and specification review on incoming orders for compliance.
  • Implemented plans to reduce material costs and maintaining material inventories & purchasing of production supplies.
  • Oversee and coordinate facilities maintenance, cleanliness & upkeep of the facility for Customer visits.
  • Directed key efforts of efficiency improvement, labor tracking, labor and material cost reduction
  • Demonstrated proficiency in Excel pivot tables, V-look-up tables, and excel cell formulas for operations projects

HI-Rel Manufacturing Manager

Microsemi Corporation

Scottsdale, AZ-A multi-million dollar worldwide manufacturer of discrete semiconductors for the commercial, military, medical, and aerospace industries.

Performed management responsibilities of day to day operations of the HI-Rel process applications areas involving all different kinds of semiconductor parts.

  • Responsible for $35M in operational activities with primary markets served in Defense, Medical, & Aerospace Industries.
  • Track record in supply chain management of forecasting & scheduling of orders.
  • Monitored all incoming receiving orders & shipping deadlines for Hi-Rel customer orders.
  • Instrumental in designing and instituting new ways to improve the Burn-in and Test equipment.
  • Utilized the Burn-in Capacity 100% effectively and increased burn-in capacity by 30% using cost effective ways Increased weekly productivity in the Burn-in area from 150, 000 devices to 200, 000 devices in one year.
  • Directed the flow of customer, military, and medical orders through the area to meet customer ship date deadlines.
  • Developed & prioritized production schedules and planning work activities of employees to accomplish 95% or higher accuracy to meet daily customer ship dates.
  • Managed all Cust. WIP orders and established effective production planning methods to process orders to ship on a daily basis.
  • Managed 5 direct reports and supervised an estimated 60 + employees and helped each employee in being a contributor and team player in the specific production areas.
  • Monitored employee's production reports on a daily basis to ensure production goals were being met.
  • Managed the Hi-Reliability device production Dept. personnel.
  • Performed annual performance reviews on the Hi-Rel employees. Administered a weekly employee attendance record review and held employees accountable to the company attendance policy.
  • Handled employee hiring, pay and performance decisions within company.
  • Empowered strong leadership & team building skills to motivate others to perform well on their job functions.
  • Conducted weekly meetings with Hi-Rel employees to motivate them to higher goals without compromising the quality of the product.
  • Showed on Excel charts using pivot tables weekly production goals being met. Demonstrated proficiency in using Excel pivot tables, V-look-up tables, and excel



Associates Degree

Phoenix Institute of Technology Phoenix, AZ

Advanced Electronics


Oct 2013Apr 2014

Lean Manufacturing Green Belt

Arizona State University Tempe, AZ

Lean Manufacturing Principles


  • Experience in Mil-PRF-19500/Mil-STD-750/Mil-STD-883 specifications
  • Experience in Mil-PRF-38534 and Mil-PRF-38535 specs (Class H and K military screening)
  • Key experience in working with DSCC in government audits and maintaining certification
  • Key experience in conducting and maintaining ISO 9001 & ESD certifications
  • Experience & knowledgeable in JEDEC, J-STD, GEIA, IPC-610 and MIL-STD specifications
  • Continuous Improvement made in manufacturing processes using Lean practices (JIT, 5S & 7 wastes method)
  • Increased weekly production output by 40% in one year
  • Implemented production improvements to process 200,000 to 250,000 parts each week through the area
  • Managed production metrics to increase efficiencies by 50% using automation of machine tooling to reduce and save on work order labor hours and costs
  • Implemented tooling in solder dip & BGA areas to increase production UPH by 30% on specific device types
  • Reduced solder dip & BGA rework levels by 35% using automation tooling & process improvement efforts
  • Measured department production outputs with excel spreadsheets using pivot tables and charts to meet monthly goals
  • Designed important training materials to help guide employees to perform processes quicker for each department
  • Strong motivator and leader with excellent decision making skills
  • Excellent oral and written communication skills
  • Demonstrated the ability to maintain vendor relationship development and perform negotiations to reduce material costs
  • Ability to manage multiple production and technical projects and perform daily multi-tasking
  • Demonstrated proficiency in Microsoft Office Word, Excel, PowerPoint, Access and Outlook
  • Experience in problem solving and troubleshooting techniques
  • Written and updated internal process specifications of the department to deliver continuous process improvement
  • Experience in reading and interpreting Schematics, SOW’s, Customer & Military specifications & drawings
  • Lean Manufacturing Green Belt Certified
  • Instrumental of leading production planning team to complete work orders from start to finish in medical, aerospace and military industry
  • WMS & MRP Software experience
  • WIP Order management skills
  • Supervisor/Management skills training
  • Project Management, Technical Writing & Computer Programming skill