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Work experience

Nov 2008Present

Personal Assistant to General Manager

OKS Span Tech Private Ltd.

Company Profile:

OKS Span Tech Pvt. Ltd. an ISO/IEC 27001:2005 certified Company, is nearly 20 years old company, providing business process outsourcing services. These services include Inbound/Outbound Telemarketing, Direct Mail & Direct Marketing, Data Management, Internet Data Mining, Data Processing, Transcription Services, Document handling & Management services and Business process Consulting Services.

Primary Responsibility:

  • Making monthly, weekly MIS which include Staff reports, Productivity Status, Time Track records, Project Targets achieved reports & company performance report.
  • Interacting through E-Mail, Conference & Direct meeting with Foreign Clients regarding job queries, guidelines etc.
  • Working on Mainframe and uploading important data, generating reports etc.
  • Delegating the job to various departments and keeping track on the project achieved by them.
  • Handling various Project such as E-Fax, Detrimentals, Irish & UK Dews record processing, Piers etc.
  • Checking Mails & providing solutions to various queries raised by client.

Software used:

MS Office 2003/XP, CorelDraw, MS Access, Foxit Reader, Outlook Express, WS FTP Pro, Omni Pro (OCR Reader), Gateway, UK Dews, Irish Dews, and various other companies own Software.

Aug 2001Nov 2008

Personal Executive/Co-ordinator

KSP India Pvt Ltd

Company Profile:

Keystroke Pro (India) Pvt. Ltd. an ISO/IEC 27001:2005 certified company, formerly SDPL (60, Okhla Industrial Estate, Phase III, New Delhi is a wholly owned subsidiary of ILI, a multinational electronic publishing & outsourcing company, headquartered in UK.

Primary Responsibility:

  • Making monthly MIS which include Domain reports, engineer productivity report, company performance report.
  • Analyze whole process and track out the fault.
  • Making reports as requirement by the higher management.
  • Making daily & weekly reports.
  • Receive, check formatting issue & accurately register in the VPN database.
  • Allocate document number as requested for corporate & project documents.
  • Responsible for receipt, registration, distribution, filling & archiving of incoming documents.
  • Responsible for distribution & updating of documents to various parties.
  • Responsible for answering overseas consultant’s mails while working in evening & night shifts.
  • Preparing daily & monthly production/backlog report & sending it to UK’s project co-ordinator & data controller.

Software used:

MS Office 2000/XP, CorelDraw, Photoshop CS, Acrobat, Mozilla Thunderbird, WS FTP Pro, Omni Pro (OCR Reader) and companies own Software CV+ & Timesheet.

Mar 1997Aug 2001

Computer Professional

Sunil Arora & Associates, NDSE

Duties:

  • Trained staff and customers in computer-system setup and operations.
  • Gained excellent experience in system operations and various types of hardware and software.
  • My duty was to keying data, preparing balance sheet, Audit Reports. Feeding all collected information to Database.

Education

19921996

B.Com (Commerce)

Deen Dayal Upadhayaya College, Delhi University
1992

Passed All India Senior Secondary School

Happy Model School

Summary

Outgoing personality, can-do attitude, enthusiastic to learn new skills. Ambitious and committed to achieving success.

Objective

I like to work in a tight knitted trust worthy team aiming to produce the highest standards of work in which I bring organisation and commitment to getting the job in hand complete whilst always looking to improve myself as an employee.

Skills

Technical Skills
Operating System: All Microsoft OS Database: FoxPro, Access Documentation: Adobe PageMaker, MS Office, XP & 2007 Designing: Corel 9 & 10, Adobe Photoshop CS, Micromedia, Dreamweaver, Adobe Illustrator, MS FrontPage Multimedia: Micromedia Flash with Basic Programming.