Summary

I have worked in a number of IT roles including IT Manager, Team Leader, Project Manager and Technical Consultant over the past 25 years.I have advanced technical skills with servers, desktops, communications equipment, project management and strategic information planning.In addition, I have over 10 years experience in delivering IT training in many varied environments from one-on-one situations, classroom environments and to small groups of adults in a rural environment in Vanuatu.

I believe my team work skills and leadership have been well developed and demonstrated in many diverse situations in government, eduction and private enterprise organisations. My general management and financial management skills are well developed and I have had responsibilities for budgets of AUD$1 million. I have excellent written skills and have produced numerous manauals, reports and technical publications.

Memberships

  • Member - The Internet Society
  • Member - Vanuatu IT Users Society
  • Member - IT Pro Australia
  • Member - Melbourne Wireless Inc.

Objective

To work in a challenging role that encompasses my skills and experience in Information Technology, Training and Project Management.  I particularly enjoy designing and implementing new technical projects that challenge and stretch my abilities, allowing me to learn new skills and to lead a team of people in producing positive change.

Interest

Travel, fishing, scuba diving, photography, technology.

Work History

Work History
Jan 2011 - Present

Technical Support Specialist

Department of Emergency Services

This contract involved providing planning, technical support and logistics for departments moving into the new state of the art – Queensland Emergency Operations Centre. The project tasks I am responsible for include the installation and configuration of servers, network printers, Thin Clients, PCs, fax machines, IP Phones, software and the relocation of staff from outlying offices.  I also performed a series of benchmarks against the VMWare ESX environment to verify that the infrastructure was capable of supporting 300 thin clients.  I assisted other projects by imaging computers and writing scripts to automate the imaging process.

Jun 2008 - Sep 2010

Country Manager

Datec (Vanuatu) Ltd

Country Manager for Datec (Vanuatu) Ltd, part of the Datec Pacific Islands group that operate across the Pacific Islands.  Manage sales and support for the authorised IBM and HP service dealer in Vanuatu and five full-time engineers.  The other part of my role was that of Chief Operations Officer for the group which included operational responsibility for the branches in Vanuatu, Solomon Islands and Samoa.

Jan 2008 - Mar 2008

IT/Business Course Implementation Adviser

Vanuatu TVET Sector Strengthening Program (AusAID)

This role involved the establishment of short courses in IT/Business at the Vanuatu Institute of Technology.Worked closely with my Ni-Vanuatu counterpart to develop business plans, marketing plans, timetables, course schedules, recruitment of trainers and development of course brochures and promotional materials.

Mar 2007 - Dec 2007

IT/Business Adviser

Vanuatu TVET Sector Strengthening Program (AusAID)

As IT/Business adviser my challenge was to establish a new “Business and IT Centre” at the Vanuatu Institute of Technology.This role involved the refurbishment of two building wings into new computer labs and classrooms, equipping the labs, writing and accrediting courses, training teachers, mentoring the IT Co-ordinator to run the Business & IT Centre and delivering a wide range of IT courses.Funded by AusAID, this project not only exceeded it’s objectives but was completed on time and on budget.

2002 - 2007

Technical Consultant

South West Technology

I operated an Information Technology consulting business (South West Technology) providing installation and support of hardware, networks, firewalls, application software, Internet access, security, Project Management and Strategic Planning. (Part time role)

2006 - 2007

Technical Trainer

Hills Training Institute

As Technical Trainer (Victoria) for the Hills group of companies, I prepared training material and delivered training in CCTV products.I spent a large proportion of my short time at Hills planning the new training centre in Melbourne, gathering training resources, completing a training needs analysis and adapting existing resources for delivery Australia wide.I was also trained on CCTV and alarm/security systems. I reluctantly left Hills to take on a challenging project in Vanuatu

2003 - 2006

IT Teacher

South West TAFE

Full time teacher in the Advanced Diploma of Computer of Computer Systems Engineering,. Subjects taught include Windows XP, Windows Server 2003, CompTIA A+, Fundamentals of UNIX, Fundamentals of Wireless Networks, Project Management, Communications and Help Desk.I wrote grant submissions in 2004 and 2005 which were successful in gaining over $90,000 of equipment grants for our student labs.I also gained accreditation for the Institute as a Prometric test centre.In 2005 I implemented an Online Learning System (Moodle) that is now used extensively by teachers in the department.

2004 - 2006

IT Adviser

Vanuatu Institute of Technology (AusAID)

I spent 4½; months in Vanuatu during 2004, designing and implementing a campus wide Local Area Network and delivering a number of training courses (MS Office, Internet, Local Area Networks, Network+, Server 2003, Smoothwall firewall).I assisted the Institute to become accredited as an International Computer Drivers Licence training centre.I returned in 2005 and later in 2006 to provide further technical support and training to the IT staff at the Institute.

2002 - 2004

Technical Consultant

Quicknowledge

Performed onsite installation of personal computers, printers, Internet access and various peripherals on a contract basis.Installed over 150 PCs. (Part time role while studying)

1999 - 2001

Travelling/Studying

Long Sevice Leave

Travelled around Australia on holidays.  Returned to my home town and completed further studies.

1998 - 1998

Principal Policy Adviser

NT Dept Communications & Advanced Technology

I completed a three month secondment to the Northern Territory Department of Communications and Advanced Technology.Provided policy advice to the minister, other government departments, semi government agencies and the private sector on communications and advanced technology issues.

1995 - 1998

Information Services Manager

NT Primary Industry & Fisheries

Managed the Information Services unit consisting of 20 staff in Library Services, Information Systems, Computer Training, Records Management and Technical Publications.Managed a budget of $1 million for staff and service delivery costs.Achieved significant financial savings by implementing an IP network across the agency and moving computing services from an antiquated mainframe environment to an enhanced LAN environment.

1993 - 1995

Communications Consultant

NCOM Services

Provided specialist communications advice and technical support for a range of projects including a Keno system, GIS integration project, Information Security consultancy, designed a campus wide integrated voice and data cabling system, and migrated the Transport and Works Dept. across to the state wide Cisco WAN.

1992 - 1993

Technical Analyst

NT TAFE

Implemented the technical phase of the SMART pilot project (TAFE Student Administration), including equipment procurement, database administration and installation.Implemented a benchmark to measure database application performance.

1992 - 1992

Assistant Director

NT Department of Education

Managed the Information Systems Section, consisting of eighteen staff in the Operations, Development and Network units.Responsible for purchasing and planning the installation of hardware and software for 140 sites across the Northern Territory.

1988 - 1992

IT Operations Manager

NT Education

Managed the functions of the operations unit.Ensured system availability and functionality was maintained at its maximum during working hours. In 1990 the department won a gold award for its state wide computer system.

1986 - 1988

Project Manager

NT Department of Education

Managed the installation of software products in regional and central office sites (approx 45 sites) across the Northern Territory. Managed the development team building a range of school administration software applications.

1985 - 1986

Team Leader

NT Education

Assisted the implementation of the Computer Based Administration System for Schools (CBASS) in secondary and primary schools.

1982 - 1985

Teacher

Karama School

Computer Education specialist teacher, introduced computers into the curriculum.

1980 - 1982

Teacher in Charge

Point Stuart School

Started a new one teacher school for students from T-7 in my first teaching appointment.

Education

Education
Dec 1991 - Present

Bachelor

Northern Territory University

Gained valuable skills and experience in data communications, compilers and artificial intelligence.  First used the Minix operating system here which later led on to an interest in Unix and Linux.

Jan 2007 - Apr 2007

Diploma

Accredited Online Training

Recently completed this course to formalise my existing experience in Project Management and to strengthen my skills.

2006 - 2006

Certificate IV

South West TAFE

Completed this course to upgrade my skills in Adult Education and Workplace Assessment.

2001 - 2001

Certificate IV

South West TAFE

Upgraded my technical skills in networking and Microsoft operating systems.

1986 - 1988

Associate Diploma

Darwin Institute of Technology

Programming, Project Management and Data Communications, using VAX/VMS and PC's.

1976 - 1979

Diploma

Deakin University

After graduating as a teacher I was appointed to Teacher-in-charge of a new one teacher school at the remote Point Stuart School in the Northern Territory.

Skills

Skills

Software Development

Internet Communications and Applications

Strategic Planning

Report Writing

Training & Staff Development

ICT Management

Wireless Networking

Microsoft Office

Project Management

Networks - design, install & support

Server Hardware and Operating Systems

PC Hardware and Operating Systems

Certifications

Certifications
2001 - Present

Microsoft Certified Professional

Microsoft
2006 - Present

CompTIA - Network+ Certified Professional

CompTIA
2006 - Present

CompTIA - A+ Certified Professional

CompTIA
2003 - Present

Cisco Fundamentals of UNIX Instructor

Cisco Networking Academy
2006 - Present

Cisco IT Essentials Instructor

Cisco Networking Academy
2004 - Present

Cisco Certified Cisco Network Associate (CCNA)

Cisco Networking Academy