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Daryl R. Wallace

Digital Product Development Manager 

Summary

  1. International reputation as an exemplary change agent, workshop & digital initiatives facilitator.
  2. Experienced product management lead; thrives mentoring, writing and coaching product backlog discipline, business-driven development, and user story and acceptance criteria syntax and test driven development.  
  3. Strong commercial track record deploying high impact web technology; framing differentiators, improving throughput, usability measures, market share and earnings for clients and partners.
  4. 8 years driving Agile development: Scrum ceremonies. Advanced experience in aligning IT portfolio cadence, capability and vision. 
  5. Proven success deploying high performance teams: Setting up, augmenting and distributing decision making across digital program portfolio including DevOps, SaaS, e-commerce and commercial web application development and deployment. Consistent success in deploying great digital customer experience, reducing waste, wait times and rework from across delivery.  
  6. Consistent source of vision and strategy: Communicates and helps team achieve predictability with capability alignment and mission-vision focus across teams.   
  7. Proven leadership in delivery: Market trend insights and customer lifecycle value modeling;  Fulfills role of subject matter expert proxy for product. Enthusiastic product, process and people trainer. 

Work History

2013Present

Product Manager (Volunteer)

Colorado Maker Hub - Loveland & Denver

Collaborating and supporting diverse maker movement, providing a digital hub roadmap, I have consulted on the initiation strategy, product roadmap, support and service design for Maker Week, Faires, Maker Stations, Maker Spaces, conferences, Hackathons, Open Space Technology and training.  

20142016

Digital Product Manager

Accenture Interactive (Formerly Acquity ) - Denver

Coached, trained and performed delivery lead role for digital solutions. Product backlog, agile transition management, assessments, analysis, trends, tenders and business development support.  Facilitated requirements, UX, design and storyboarding workshops.  Initiated Lean Accenture, Geo-Team initiatives, Social Collaboration tools & PLM analysis.

20112013

Portfolio Architect

Etihad Airways - Abu Dhabi, Athens, London & Sydney

Translated vision to several enterprise initiatives; set KPIs, metrics, objectives, feature backlog and capability roadmap.  Specifically delivered updated and future service design and delivery model.

20102012

Agile Product Development Consultant

IT Contractor - Amsterdam, London, Dubai, Kuwait, Comoros, Pakistan, Bahrain

Contracted as digital strategist, service designer, portfolio manager. Called on to perform roles of Scrum Master, Product Owner and delivery lead on various bespoke web, mobile app, SaaS, CRM and social engagement deliveries.  Clients included startups, airlines, hospitality, government, entertainment and non-profit.

20072009

Product Owner, Strategy

Blast Radius - Amsterdam

Deployed new enterprise websites across Europe for large enterprises including BMW, Land Rover, France Telecom, Vodafone and others across London, Paris, Frankfurt, Dusseldorf & Bucharest

19972007

Developer, Business Analyst & Producer

Various Blue Chip Enterprises: London, Dubai, Muscat, Doha, Jeddah, Cairo, Colombo & Amsterdam

Launched, specified, produced and managed events, websites, campaigns and roadshows across EMEA. See linkedin profile for full history: www.linkedin.com/in/darylwallace

Education

19972016

Various Professional Certified Courses

Product management, Project Management, Interactive Design, Information Architecture, Portfolio Management, Innovation, Requirements Management & Quality Assurance.

19931996

International Relations with Energy Studies

Keele University, Staffordshire, UK

GPA 3.5 - Strategic studies, int'l trade law, system models, game theory & org. behavior