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Darsha Najera

Communications & Customer Service Professional

Summary

Dynamic and resourceful offering a solid academic foundation and progressive background in effective communication. Customer-centric professional with a proven capacity to interface effectively with all levels of personnel and clients of diverse backgrounds. Employs cross cultural sensitivity and awareness to liaise with clients and develop positive, lasting relationships with key stakeholders. Extreamly fast learning and adaptive to diverse work enviornments. Fluent in English and Spanish.

Areas of Expertise

  • Communication
  • Critical Thinking
  • Problem Solving
  • Customer Service
  • Attentive
  • Bilingual
  • Conflict Resolution
  • Client Relations
  • Research
  • Adobe Photoshop
  • PowerPoint
  • MS Office
  • Attention to detail 

Work Experience and Projects

2013-012016-11

Server/Cashier/Hostess/Bar

Golden Wok - San Antonio, Tx

Served customers as needed in a professional work environment. Helped supervisors  maintain the restaurant, and performed duties to keep the restaurant efficient and in order. 

2015-082016-05

Secretary

SWE - Society of Women Engineers (SAC Chapter)

 • Duties included organization of society and members. Planned events such as fundraisers and recruiting events. Managed members along with taking attendance and personally reaching out to members to keep everyone on track.

Education

2012-082014-05

Associates of Engineering

University of Texas at San Antonio

Selected Courses:

  • Calculus I, II I, II
  • Chem I, II
  • Engineering I
  • Anthropology
  • Russian I
  • Sociology 
2015-082016-12

Associates of Engineering

San Antonio College

  • Computer Programming I         • French I

  • Physics I                                       • Chinese I

  • Speech  

Training

Currently minoring in different degrees to further my communication skills 

Relevant experience working as an unofficial personal assistant in a small family owned business

 community volunteer work with local businesses and churches