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Trusted advisor and leader of business process change through the design / deployment of business enabling technology strategies and solutions.Successful leader who continually meets business objectives by implementing disciplined processes and methodologies, building and leading top performing service teams, and aligning technology initiatives with business functions.A broad portfolio of management and delivery experience includes PMO initiation, Web & Portal Application Development, ERP Integrations, Process Reengineering, Business Alignment /SLA Implementations, and Data Center consolidations


  • Systems / Portal / Web Delivery
  • Infrastructure build out & consolidations
  • ERP/Back Office Integrations
  • Process and organizational re-engineering
  • Scope Definition & Control
  • Effort and Duration based planning
  • Profit and Loss, Budget management
  • Earned Value & Linear Progression Analysis


  • PMO Implementation and Operations
  • Large-scale project/program management
  • Business Case Development
  • Demand Management
  • Start-up to steady state service transitioning
  • Contract negotiation and development
  • Vendor and Contract management
  • SDLC & Project Management Methodology Creation
  • Incident Management
  • Problem Management
  • Change Management
  • ITIL Process Definition
  • Data Center Operations
  • Asset management/provisioning
  • SLA development and delivery
  • Management of on-going customer relations

 PMP certified since 2004 and ITIL Foundations certified since 2007.

Work experience

Jul 2007Present

Director Project Management Office (PMO), Professional Services Division

Jan 2007Jul 2007

1st Vice President, Enterprise Systems PMO

Countrywide Financial
Responsible for the oversight (planning, execution, closure) of a project portfolio of capital & expense PeopleSoft and Business Objects projects totaling more than $36M annually resulting in increased time delivery and reduced budget overruns for HR and Finance departments.  Created and maintained Portfolio Scorecard and regular project reviews. Created and measured metrics for project delivery and implemented PMO Health Dashboard.  Facilitated Project Management Standardization by creating a repeatable delivery methodology and practices that includes scope management, risk assessment, budget, and change control.  Implemented a training program for new methodology and coached troubled projects.
Jul 2006Dec 2006

Vice President, PMO - ERP (Peoplesoft & BO Implementations)

Countrywide Financial
Jun 2004Jul 2006

Senior Manager of Application Development & Support

Harcourt Assessment
Directly responsible for development & support activities of a suite of applications to support a business unit providing educational scoring services valued at more than $65M revenue per year. Aligned organization with the business unit by creating thorough processes for initiative success tracking, project governance, process improvement, support, and solution development.  Improved service of IT department by developing and implementing strategy to shift focus from IT-centric to a broader business perspective. Instilled accountability by defining, and setting departmental metrics aligned with business goals and objectives  Developed a departmental strategy to deliver 15% IRR by reengineering business processes, automating quality controls, providing collaboration, and reengineering the legacy application for an educational assessment organization.

Managing Director of IT

Corban Communications
Reported directly to COO with overall responsibility for IT staff and operations including planning, budgeting, implementing, maintaining costs, and methods. Responsible for infrastructure availability, capacity management, change control, service level measurement, computer operations, storage management, applications processing, communication, network, and print services to ensure optimal corporate operations. Provided secure and recoverable computing environments that reduced ongoing risk to operations. Liaison between IT and core business groups to lead solutions across all functional areas of the business
May 2000Apr 2002

Project Manger

Managed the gathering and synthesis of data to understand complex technical and business issues used that synthesis to create innovative solutions. Led the development and implementation projects to integrate back-office systems, transfer business documents, and aggregate Internet content for clients to streamline operations and create eMarketplaces. Additionally, researched, created, and implemented a new service offering that facilitated the design and implementation of trading networks / on-line procurement systems. Led the initial launch, including training sessions, to sales personnel and consultants and held responsibility managing enhancement initiatives.
Oct 1998Mar 2000

Senior Consultant

Dimension Data / Premier Systems, LLC
Recruited as part of a corporate initiative to assist clients achieve business objectives through the effective and efficient application of technology. Performed strategic planning and directed tactical execution of solutions for clients. Led scope definition, risk assessment, proposal development, and the preparation and delivery of presentations to close sales opportunities. Created project plans highlighting deliverables, milestones, and resource workload throughout the project.
Jan 1996Oct 1998

Senior Consultant

Ernst & Young, LLP
Designed, planned, and implemented mission-critical business solutions as well as web applications to improve internal processes and external relationships. Managed numerous projects to stabilize and enable systems through processes such as change and project management.

Lead Analyst

Center for Academic Enhancement
Designed and administered a system used to track student progression in the eductational programs and other key success metrics.



Texas A&M University - Mays Business School