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Work experience

Sep 1995Present

Owner and Operator

Fix It & Click It
Fix It and Click It Computer sales and repair Owner and operator since 1994 to Present Computer repair, upgrading of software and hardware, building custom computers for businesses and individuals as needed. This also includes cleaning Trojans and Viruses, basic maintenance and security issues.
Feb 2009Present

Contract PC Tech

Peak Systems

Providing on-call PC maintenance service’s for installation, upgrading of Computers, Printers software and hardware, and all other client technology needs.

Nov 2002Aug 2008

Help Desk / PC Tech

Odawa Casino Resort
Maintaining, installing, and upgrading software and hardware, working with various Microsoft Operating System’s i.e.; Windows 98, Windows 2000 Pro, Windows XP Pro, Microsoft Office 2000 & 2003, the Altaris System, Exchange Server and Remote Desktop software. I have knowledge of Micros and Konami Gaming software, and various printers, scanners, assorted peripherals, Network trouble shooting, remote access to resolve Help Desk tickets, documentation and communication for records, audits, vendors, ordering, and writing processes for the other Techs.