Senior Business Analyst
Have been primarily working with Product Development team on 3PL applications which includes Transport Management (with Rating/Pricing Engine), Warehouse Management and Order Management and Compliance(US and India). Also completed two end to end life cycle of Implementation with on-site training.
Requirement Analysis: Analysing the market requirements and writing functional documents for the same.
On Site Training: Travel Onsite for Training to the Business Users. Marketing/Pre-sales Activities: Travel on site for week long workshops on the product and critical demos. Filling RFIs and RFPs.
Business Intelligence: Data modelling for KPIs. Graphical representation of data in form of Charts/Tables using Qlikview.
Documentation: Prepare detailed functional documents on the business process & requirements of the clients for the enhancements/Changes requests and UAT test case documentation.
Support Development & Testing Team: Provide Inputs for development and testing teams for developing the product based on Product/Customer’s requirement. Perform Functional testing and support QA team in high level testing.
Issue Management: Analyse & identify the root cause for production/core product issues for application enhancements.
Project management & coordination: Effort Estimation, Prepare weekly reports maintain & monitor execution of deliverables in meeting the requisite timelines and monitor project management activities. Also acting as Scrum master for product development.
Integration: Preparing Product Integration Documents for Internal as well as external applications like SAP and GP with Standard EDI formats.