Darlene Calderone

59 Courvier Cres. Bowmanville ON L1C 0E7

Work History

Work History
Nov 2014 - Present

Social Media & Marketing Manager

1WD

Growing Social Profiles connecting real people to 1WD solutions

  • Accelerated organic social growth by 180%
  • Created and implemented action plans to drive positive engagement, conversations and ultimately convert followers into clients
Aug 2014 - Present

General Manager

Durham AV Group

Creating custom online video platforms for small business website monetization

  • Operated a web-based business, holding sole responsibility for marketing, sales and accounting
  • Front End WordPress development 
Oct 2010 - Present

Bookkeeper / Creative Development

Tiny Tech

Balanced the financial aspect of the business while keeping the website up to date

  • Maintained company books and records using Wave software
  • Prepared yearly tax returns 
  • Front End Developer and graphic designer for tiny-tech.ca

Feb 2014 - Apr 2014

Tax Preparer (Seasonal)

H&R Block

Helped people make the best of their tax returns 

  • Provided money saving tips, tax advice and information
  • Completed 90% personal returns, 10% business returns

2007 - 2010

Sales Manager / Trainer

Ben Moss Jewellers

Retail Manager for staff of 5-15 sales associates per store

  • Travelled throughout Ontario, New Brunswick and Nova Scotia to turn around store productivity, hire and train new team members, motivate and retrain existing staff
  • Accountable for $2.5M+ of merchandise
  • Top sales performer

2007 - 2007

Manager in Training

Michael Hill Jewellers

Learning the ropes of retail management and keeping sales on top

  • Achieved "Bronze Club" Level - top 5 in gross sales for the Canadian market.
  • Trained and Coached new and existing staff the "MIT Gold Star Selling programme"

Education

Education
2013

Tax Preparer Level I 

H&R Block Tax School

Personal Tax Preparation grade of 98% 

2012

DSLR Photography 101

Henry's School of Imaging

Technical skills of photography and it's applications 

2007

Certified Diamontologist

Diamond Council of America

In depth curriculum of diamonds along with how to use the science to back sales

2001

OAC, Honor Roll

Anderson C.V.I.

Excelled in the arts, science and business

Skills

Skills

Interpersonal

Strong interpersonal skills that pave the way for trust and long lasting professional relationships

Communication

Listening and acting on peer and client needs for mutual benefit

Sales

Clear, well developed strategies and tailored experiences consistently presented to every client

Operational Efficiency

Values what effects the bottom line, being efficient, and caring where money is spent. 

Customer Service

The result of a happy client is essential part of a successful business. Making clients feel like a company is there because of them will keep them coming back