Assistant Branch Manager
American Eagle Credit Union
Create office schedules and timecard system. Submit payroll. Audit time records for employee files.
Staff conflict resolution.
Create and hold staff meetings.
Motivate and educate staff on promotions and cross selling.
Monitor and maintain all of the Interactive Teller Machines. The ten machines are scattered throughout three branches within the St. Louis area. Communicate and assist those branches with the balancing, replenishment, service calls and maintenance of the machines. Create and maintain Monthly reports requested by Senior Management.
Oversee all operations of the credit union.
Listen, discuss and resolve member issues/complaints.