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Dan Webb

ENTERPRISE DEVELOPMENT BA (HONS) GRADUATE - UNIVERSITY OF HUDDERSFIELD

Summary

An Enterprise Development BA (Hons) graduate achieving a FIRST degree, specialising in , direct and digital marketing, employee engagement, operations management & strategy.    I bring a confident personality and the ability to present and speak professionally when under pressure, having experienced the demanding role of Television Acting which involves learning quickly in a fast paced environment and  being able to deal with everyone from studio executives and producers, colleagues and the public.

Having left working in a professional career to further my education in order to improve and learn new skills to bring to a new role, I am professional and driven, with years of working experience in customer service, account management, web design & marketing; with excellent communication, presentation, team leadership and performance achievement abilities. Energetic, creative and confident personality.  A self starter having developed businesses while at University and continue to work freelance in Web design, marketing and business development with SME's all of which involves key time management and project planning capabilities.

Education

Sep 2014Present

Enterprise Development BA (Hons)

Huddersfield University

One of the few  ‘New Venture Creation’ degrees worldwide, it has been called ‘pracademic’ for the way that it offers a combination of theoretical and practical support whilst I develop and run a new business alongside the degree. During the course I specialised in direct and digital marketing and have experience and knowledge of how a business works, including accounting, law, management and creativity. University of Huddersfield is part of the University Alliance, a group of 24 major, business-engaged universities committed to delivering world-class research.

  • Gained a 1st Degree with Honours (Graduated July 2017)
  • Achieved a 1st in both year 1 and 2.
  • Dissertation written on the subject of "An investigation into zero-hour contracts and their effects on employee engagement: A view of the employees perspective." Adding to the body of employee engagement literature and developing the Gallup 12Q index.

Achievements:

  • Planned, started and developed a small business.
  • Created a University degree marketing video for the Digital & Social Media Marketing BA.
  • Created a full business plan
  • Delivered several presentations
  • Placed on the deans list of high achieving students.
  • Achieved 1st in Accounting for Managers
  • Achieved 1st in Operations Management
  • Achieved 1st in Marketing Analysis
  • Achieved 1st in Creativity and Innovation for Business
  • Achieved 1st in Enterprise Development
  • Included on the Dean's list of outstanding students

Sep 2008Sep 2010

Media & Games Design

Wakefield College

Achieved MMM National Diploma

  • 240 UCAS points

This included

  • 4 Distinctions, 5 Merits and 9 Passes

I received recognition for research, planning, and production

Sep 2003May 2008

GCSE's

Kings School Pontefract

Twelve GCSE’s, two at ‘A’ in English, Mathematics, Science, Religious Education, Design Technology (electronics), Diploma in digital applications (A further 4 GCSE's in ICT)

Most Recent Work History

Jun 2012Aug 2014

Sales, Estimator & Web Specialist

Milestone Industrial Flooring LTD
  • Design and development of company website
  • Provide SEO for company website, increasing leads and traffic 
  • Production of ID cards, advertising banners, and marketing emails
  • Advising customers on the best product to suit their needs
  • Surveying sites of blue chip companies and creating reports
  • Creating quotations for clients
  • Measure architects plans to provide quotations
  • Manage the company social media campaigns, Twitter and Facebook
  • Contact companies and follow up all sales leads
  • Organise and run company exhibitions
Feb 2011Jun 2012

Customer Service Advisor

Nationwide Building Society
  • Achieved a 100% customer satisfaction record, measured on a 1-5 NPS
  • Consistently achieved sales targets 
  • First point of contact with customers, providing excellent service
  • Assist customers with account, savings, bonds and ISA queries and products
  • Resolve customer complaints
  • Sales and promotion of banking products 
  • Retail site and colleague support
  • Performance and Service tracker champion
  • Attended and ran meetings to discuss department and regional performance and progress to KPI’s.
  • Reviewed and challenged best practice to find ways of improving overall performance and customer experience, as well as reported progress back to my team.