Dan Webb 

Enterprise development ba (hons) student - year 2

  • 6 Whispering Meadows, Goole, DN14 9FB
  • dannyjameswebb@live.co.uk
  • 07944 732 688/01405 785 445

Summary

Sales, account management and customer service professional with excellent communication, presentation, team leadership and performance achievement abilities. Experience in online marketing, web design, social media and SEO.

Most Recent Work History

Work History

Sales, Estimator & Web Specialist

Milestone Industrial Flooring LTD
Jun 2012 - Aug 2014
  • Design and development of company website
  • Provide SEO for company website, increasing leads and traffic 
  • Production of ID cards, advertising banners, and marketing emails
  • Advising customers on the best product to suit their needs
  • Surveying sites of blue chip companies and creating a report
  • Helping to create quotations for clients
  • Accurately measure architects plans to provide quotations
  • Run the company’s social media, Twitter and Facebook
  • Contact companies and follow up all sales leads
  • Organize and run company exhibitions

Customer Service Advisor

Nationwide Building Society
Feb 2011 - Jun 2012
  • Achieved a 100% customer satisfaction record, measured on a 1-5 NPS
  • Consistently achieved sales targets 
  • First point of contact with customers, providing excellent service
  • Assist customers with account, savings, bonds and ISA queries and products
  • Resolve customer complaints
  • Sales and promotion of banking products 
  • Retail site and colleague support
  • Performance and Service tracker champion
  • Attended and ran meetings to discuss department and regional performance and progress to KPI’s.
  • Reviewed and challenged best practice to find ways of improving overall performance and customer experience, as well as reported progress back to my team.

Education

Education

Enterprise Development BA (Hons)

Huddersfield University
Sep 2014 - Present

One of few  ‘New Venture Creation’ degrees worldwide, it has been called a ‘pracademic’ degree for the way that it offers a combination of theoretical and practical support whilst I create a new business. The aim of the course is that I graduate with a degree and a viable business and have the experience and knowledge of how a business works, including marketing, accounting, law, management and creativity. University of Huddersfield is part of the University Alliance, a group of 24 major, business-engaged universities committed to delivering world-class research.

Media & Games Design

Wakefield College
Sep 2008 - Sep 2010

Achieved MMM National Diploma

  • 240 UCAS points

This included

  • 4 Distinctions, 5 Merits and 9 Passes

I received recognition for research, planning, and production

GCSE's

Kings School Pontefract
Sep 2003 - May 2008

Twelve GCSE’s, two at ‘A’ in English, Mathematics, Science, Religious Education, Design Technology (electronics), Diploma in digital applications (A further 4 GCSE's in ICT)

Interesting Fact

I played the Character  ‘Aaron Livsey’, son of Chastity Dingle in Emmerdale in 2004

How did this help me?

  • Responsible for developing character / learning lines within very short time frames
  • Working with other lead characters, directors and other film personnel in studio and on location
  • High pressure, fast paced role and very long hours
  • Meeting the press and interviews
  • Meeting the public at special events

Role secured via audition and following successful run as the Artful Dodger in ‘Oliver’.