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Interest

  • Taking Local SF Bay Area Field Trips with my 2 and 4 year old daughters
  • Marathons - Boston Marathon 2009 (3:10)
  • Triathlons - Member of Forward Motion Racing Club

Custom

Awards

  • Outstanding Contributor  2007
  • Rookie of the Year for Sales Engineer 2005 - Achieved 102% of Sales Quota
  • AmdocsCRM Outstanding Performance Award 1999, 2001

Summary

SENIOR SALES ENGINEER

Solution Architect ~Trusted Advisor~Effective Presenter

Dynamic and driven sales engineer who develops effective solutions to espouse the key business values of enterprise product suites for prospects and customers. Innovative key contributor on sales teams to help win business and exceed aggressive sales goals. Tenacious with strong work ethic; committed to excellence, drives for win-win situations.Demonstrated success in balancing multiple projects in team-selling environments.

  • Pre-Sales – Key player in high-profile customer demos demanding business requirement gathering, technical RFP answers, product customizations, demo preparation, architecture and infrastructure presentations, and product demonstrations.  Worked on over 350 demos.
  • Post-Sales – Skilled in software implementation, written documentation, and product training.
  • Communications – Recognized for the ability to communicate verbally and in writing at all levels of the organization.
  • Business – Demonstrated ability to define customer requirements and deliver appropriate technical solutions.
  • Project Management – Proven record of delivering technical projects on time with strict budgets and limited resources. Recognized for thorough documentation of processes.
  • Technical Training - Developed and taught customer on-site training and web-based training

References

Eric Peterson

“People who are bright, technically able and have a good business sense are a value to any organization. Danny takes value to another level with his boundless energy and enthusiasm. It is evident when he refuses to leave a problem unsolved, when he takes on projects although already overworked, and when he infects the people around him with that energy

Julian Hodges

Despite intense workload and difficult challenges, Danny maintained an excellent working environment for his reports. This was largely achieved by a huge personal productivity combined with excellent team morale generated by his personal example and leadership style. Danny forged and maintained excellent partnerships internally with IT, engineeering, product management and marketing. Externally he managed our technical relations with a variety of 3rd party vendors to ensure that our demo environment was fully supported, not just for Amdocs products. Danny also skillfully leverages his technical acumen for helping solve customer business problems. In selling enterprise solutions, the answer is often more than just the product or technology. Danny is able to understand the entire architecture and apply it to solve real customer problems. This is the true value of a Sales Engineer. I have seen him become the go to guy for high value opportunities and would recommend him highly.

Ali Mohammed

Danny is a detailed oriented manager and very smart and hard working individual. He managed our demo environment project which was the most complicated in the history of our environments involving full CRM suite, integration with partner applications and third party applications. What he accomplished has never been attempted by anyone in the whole company. He finished the project on time and under budget, while maintaining excellent quality. I commend him for his dedication and relentless efforts. It's always a pleasure to work with him.

Skills

Application Servers
BEA Weblogic, IIS, Apache Tomcat
Database
Oracle, MSSQL Server,  MySQL, Access
Programming
JAVA, Action Script 3.0, JavaScript, Visual Basic, SQL, XML, JSP, HTML, CSS
Applications
ClarifyCRM, Flex Builder 3, Dreamweaver, Actuate, Cognos, MS Office
Domains
Customer Relationship Management (CRM), Ordering, Sales Force Automation (SFA), Reporting/Analytics, Billing (OSS, BSS)

Portfolio

Work experience

Jan 2005Present

Senior Technical Sales Engineer

Amdocs, Inc(formerly Clarify Inc. and a division of Nortel Networks)

Amdocs is a provider of software and services to the communication service industry worldwide which facilitates billing, ordering, mediation, partner settlement, customer relationship management, self service, network management, planning, fulfillment, content revenue management, and product cataloging.

Key Achievements

  • Proven track record in all stages of sales process, from businessdevelopment and lead qualification to Requests for Proposals (RFPs), technical needs analysis, and closing
  • Exceptional presenter with solid background in Webcasts, snap demonstrations, and pitches
  • Provided support on the demo environment to 55 field sales consultants
  • Espoused product strategy and direction to field sales organizations, customers, prospects, and partners through a variety mediums including eLearning, WebEX, Twiki, Onsites, Trade Shows
  • Designed, developed, delivered sales training materials on new product releases to partners and field sales consultants
  • Successfully Project Managed complex global demo environment deployment
  • Installed, configured, customized, and integrated 23 Amdocs applications,5 partner enterprise applications, 25 3rd party supporting applications, 17 additional environment applications
  • Documented demo flows for all aspects of the product suite
  • Liaise with Sales and Marketing departments to perform onsite and Web demonstrations of new products and services to internal account executives
  • Collaborated with engineering on deploying early builds of the productto the sales force and provided direction on product enhancements and product road map for future releases to product management
Jun 1999Dec 2004

Senior Technical Instructor and Course Developer

Amdocs, nc.(formerly Clarify, Inc. and a division of Nortel Network)

Amdocs is a provider of software and services to the communication service industry worldwide which facilitates billing, ordering, mediation, partner settlement, customer relationship management, self service, network management, planning, fulfillment, content revenue management, and product cataloging.

Key Achievements

  • Implemented and managed Amdocs North American Web-Based Training Program
  • Project-managed courseware development and training environment
  • Consistently a top revenue producer with high utilization rates as senior technical instructor
  • Conducted partner and customer training workshops during pre and post sales process
  • Authored certification exams and courseware for AmdocsCRM Developer Training

Education

Certifications

May 2007Present

ITIL Certification

Pink Elephant and Amdocs University
Jun 2001Present

Sales Force Automation and Customer Support Specialist

Amdocs Learning Services