Danny Wang

Danny Wang

Interest

  • Taking Local SF Bay Area Field Trips with my 2 and 4 year old daughters
  • Marathons - Boston Marathon 2009 (3:10)
  • Triathlons - Member of Forward Motion Racing Club

Custom

Awards

  • Outstanding Contributor  2007
  • Rookie of the Year for Sales Engineer 2005 - Achieved 102% of Sales Quota
  • AmdocsCRM Outstanding Performance Award 1999, 2001

Summary

SENIOR SALES ENGINEER

Solution Architect ~Trusted Advisor~Effective Presenter

Dynamic and driven sales engineer who develops effective solutions to espouse the key business values of enterprise product suites for prospects and customers. Innovative key contributor on sales teams to help win business and exceed aggressive sales goals. Tenacious with strong work ethic; committed to excellence, drives for win-win situations.Demonstrated success in balancing multiple projects in team-selling environments.

  • Pre-Sales – Key player in high-profile customer demos demanding business requirement gathering, technical RFP answers, product customizations, demo preparation, architecture and infrastructure presentations, and product demonstrations.  Worked on over 350 demos.
  • Post-Sales – Skilled in software implementation, written documentation, and product training.
  • Communications – Recognized for the ability to communicate verbally and in writing at all levels of the organization.
  • Business – Demonstrated ability to define customer requirements and deliver appropriate technical solutions.
  • Project Management – Proven record of delivering technical projects on time with strict budgets and limited resources. Recognized for thorough documentation of processes.
  • Technical Training - Developed and taught customer on-site training and web-based training

Skills

Skills

Application Servers

BEA Weblogic, IIS, Apache Tomcat

Database

Oracle, MSSQL Server,  MySQL, Access

Programming

JAVA, Action Script 3.0, JavaScript, Visual Basic, SQL, XML, JSP, HTML, CSS

Applications

ClarifyCRM, Flex Builder 3, Dreamweaver, Actuate, Cognos, MS Office

Domains

Customer Relationship Management (CRM), Ordering, Sales Force Automation (SFA), Reporting/Analytics, Billing (OSS, BSS)

Work History

Work History
Jan 2005 - Present

Senior Technical Sales Engineer

Amdocs, Inc(formerly Clarify Inc. and a division of Nortel Networks)

Amdocs is a provider of software and services to the communication service industry worldwide which facilitates billing, ordering, mediation, partner settlement, customer relationship management, self service, network management, planning, fulfillment, content revenue management, and product cataloging.

Key Achievements

  • Proven track record in all stages of sales process, from businessdevelopment and lead qualification to Requests for Proposals (RFPs), technical needs analysis, and closing
  • Exceptional presenter with solid background in Webcasts, snap demonstrations, and pitches
  • Provided support on the demo environment to 55 field sales consultants
  • Espoused product strategy and direction to field sales organizations, customers, prospects, and partners through a variety mediums including eLearning, WebEX, Twiki, Onsites, Trade Shows
  • Designed, developed, delivered sales training materials on new product releases to partners and field sales consultants
  • Successfully Project Managed complex global demo environment deployment
  • Installed, configured, customized, and integrated 23 Amdocs applications,5 partner enterprise applications, 25 3rd party supporting applications, 17 additional environment applications
  • Documented demo flows for all aspects of the product suite
  • Liaise with Sales and Marketing departments to perform onsite and Web demonstrations of new products and services to internal account executives
  • Collaborated with engineering on deploying early builds of the productto the sales force and provided direction on product enhancements and product road map for future releases to product management
Jun 1999 - Dec 2004

Senior Technical Instructor and Course Developer

Amdocs, nc.(formerly Clarify, Inc. and a division of Nortel Network)

Amdocs is a provider of software and services to the communication service industry worldwide which facilitates billing, ordering, mediation, partner settlement, customer relationship management, self service, network management, planning, fulfillment, content revenue management, and product cataloging.

Key Achievements

  • Implemented and managed Amdocs North American Web-Based Training Program
  • Project-managed courseware development and training environment
  • Consistently a top revenue producer with high utilization rates as senior technical instructor
  • Conducted partner and customer training workshops during pre and post sales process
  • Authored certification exams and courseware for AmdocsCRM Developer Training

Education

Education

Certifications

Certifications
May 2007 - Present

ITIL Certification

Pink Elephant and Amdocs University
Jun 2001 - Present

Sales Force Automation and Customer Support Specialist

Amdocs Learning Services