Sr. Human Factors Specialist
Human Factors International
- Interact with the Client and stakeholders to gather the requirements
- Conduct Interviews with the Users to study their mental model
- Implement the User Centered Design Process
- Coordinating with the stake holders and team members and develop the following artifacts:
·Data Gathering and Data Analysis
·Usability and UI Specification Document
·User Profile / Persona Creation
·Synchronizing the Use cases and Scenarios
·Developing the Information Architecture
·Depicting Process Flows &Wireframes
·Defining the UI “Comps / screen layout”
·Coordinating with the visual design team
·Coordinating with the coding team for HTML prototype conversion
·Conduct walkthroughs, usability testing sessions.
Client: GlaxoSmithKline Project: Heuristic Evaluation
Evaluated various GSK’s websites on its Usability and Persuasive, Emotion and Trust (PET) heuristics. In addition, the same evaluation was conducted on GSK’s competitors’ sites to understand the gap between GSK and its competitors in the webspace.
Client: Deltek Project: Costpoint - industry-leading ERP software solution
Redesigned the Information Architect and the User Interface Structure of this application while migrating from a thick client to thin client.
Client: WellCare (Onsite - USA) Project: Corporate Website and application Redesign
Redesigned the website and allied application following the User Centered Designed process to a Web 2.0 version. Played active role in the Stake holders meetings, User Interface Structure and Usability Testing
Client: Iowa Foundation for Medical Care Project: QualityNet Redesign
Documented an expert review for IFMC’s key support on the infrastructure and data collection tools for Quality report cards.
Client: Citibank HongKong Project: ETP – Enhanced Trading Platform
Documented an expert review on the Usability of the Enhanced Trading Platform.
Developed wireframe designs for on the UIS of the same application.