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Danny Romero

Technical Support & Customer Service

Work History

Jul 2014Present


Dublin Short Term Rent
  • Repair and replace general hardware to apartments.
  • Troubleshoot general problems, including computing and technical duties.
  • Repair plumbing appliances.
  • Collect payments from tenants.
Jan 2014Jun 2014

Shop Assistant

Liberties Recycling Charity Shop
  • Assisting shoppers to find the goods and products they are looking for.
  • Keeping the store tidy and clean at all times.
  • Fully aware of security issues concerning stock in relation to shoplifting, leakage and theft.
  • Attaching price tags to merchandise on the shop floor.
Mar 2013Jun 2013

Technical Support

Adecco management & consulting S.A
  • Handling pending technical support tickets resolution to end-users, remotely and on-site.
  • Resolving user-name and password problems within Active Directory.
  • Uninstalling/reinstalling proper hardware and set up.
  • Replacing printer consumables supplies.
Nov 2007Feb 2013

Customer Service Representative / Technical Support

  • Responsible to visit clients and provide them demonstrations and training about the company’s products.
  • Provide bills to the customers for services.
  • Professional technical support service. Installations, settings, updates and network communication.
  • Providing technical support services to users by phone, remotely and face to face.
  • Develop training manuals for problems solution.



Barista Level 1 Course at Coffee Culture Training Academy 


Web Design Course at CoCreate


English IELTS Preparation Course at ELTA


General English Course at CES


Higher Degree in Computing Technical - at Venezuela (In progress)