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Nearly 20 years experience working in IT systems administration and support.

4 years honorable service in the U.S. Navy as an Information System Technician.

12 years physical and virtual server backup administration experience for Nike with EMC Networker, EMC Data Domain, StorageTek & Quantum tape libraries, and Brocade fiber switches.

NAS (NFS & CIFS/SMB) administration and support experience.

SAN (DotHill & NetApp E-Series) administration and support experience.

StorNext File System administration and support experience.

My Objective

To obtain a position that allow me to utilize my years of backup and storage support experience in more of an engineering, architecture, and/or training type role.

Work History

Jul 2015Present

Software Products Support Engineer

Quantum Corporation

Provide phone, email, and WebEx technical support from my home office for a number of Quantum products, including: DXi, StorNext File System, StorNext M-Series Metadata Modules, G300-Series Gateways, Q-Series Storage, QX/QXS-Series Storage, NAS (including clusters), Xcellis, Artico, StorNext Pro Foundation, StorNext Connect, and Q-Cloud Protect.

Quantum is a NetApp and DotHill storage reseller that uses Dell hardware for system nodes, so I am trained by NetApp and DotHill to support their respective storage products, as well as by Dell to support Dell servers.

Aug 2000Jul 2015

Sr. Data Protection Engineer

Lockheed Martin / ACS / Xerox

My first civilian job right out of the Navy.  I started managing trouble tickets for the Automation Team, soon began helping with troubleshooting scheduled scripts, performing restores, backup operations, backup administration, and on to backup solution architecture and engineering.  Now I am the lead Engineer at Xerox for Nike's backup environments worldwide.  

  • Engineer and Level III Support for Nike's backup and recovery environments worldwide.
  • Built various tools for reporting, alerting, media management, and backup management with shell scripts.
  • Work closely with Nike management, System / Network Engineers, DBAs,  and application owners to develop backup solutions.
  • Played a major role in a successful 100+ server, 96-hour Disaster Recovery Test for Nike in May 2015.
Aug 2007Nov 2007

On-site Networker Support Engineer

Bloomberg via EMC Corporation

Provided on-site support for Bloomberg’s EMC Networker backup and recovery environment.

  • Managed EMC Networker support cases and service requests opened by Bloomberg.

  • Within the first few weeks I corrected some configuration and performance issues that had been open issues for several months.

  • Worked with EMC software engineers on bug fixes.

  • Conducted status meetings with customers to discuss open cases and service requests.

Aug 1996Aug 2000

Information Systems Technician

U.S. Navy - USS Bataan(LHD-5)

I worked my way from E-1 to E-5 in less than 4 years with consistently perfect review scores and 90+ percentile Information Systems Technician advancement test scores.  I finished my career an Information Systems Technician 2nd Class Petty Officer responsible for a large portion of the ship's IT functions.  

  • Help Desk Supervisor of 10-15 junior personal, providing support for all of the ship's PC and laptops.
  • Developed and manged the maintenance and backup processes for the ship's supply database servers.
  • Microsoft Windows Server and Exchange Administration.


Aug 2000Present

Backup and recovery related certifications and courses

EMC Networker 6.x & 7.x Administrator Certificate 

HP-UX 9.x System Administrator Certificate

EMC Data Domain Administration

Quantum DXi Administration & Support

Quantum StorNext File System & Storage Manager Administration

Quantum i6000 Field Service

NetApp E-Series Storage Support

DotHill Storage Support

Sep 1992Jun 1996

High School Diploma

Scappoose High School

On a Personal Note

I have been a volunteer mentor for Big Brothers Big Sisters of America for over 3 years, and regularly volunteer for various dog rescues and causes.  I'm married with two dogs, and enjoy spending time outdoors on hiking and camping trips around the Northwest.