Danielle Holman

  • Redmond OR

Currently Seeking Long-Term Employment

Summary

I currently moved to Redmond Oregon from Truth or Consequences New Mexico, unfortunately T or C as we like to call it, did not offer any advancement opportunities for myself or my children. My husband is from this part of the country and we decided that moving here would be best for our family. We are here to put down some roots and make Oregon our home. I am a highly motivated go getting person, I am a team player and I take direction very well. I am punctual, reliable, friendly and outgoing. I have great people skills, and believe that customers are the most important part of any business. I am willing to give all that I have to become successful and make my family proud.

Work History

Work History
Jul 2013 - Feb 2015

Retail Sales Manager

I'd Go Wireless an Authorized Verizon Retailer

Opening/closing of store, counting money, verifying inventory, making bank runs and deposits, filling out proper paper work, emailing, faxing, answering phones, scheduling, dealing with customer issues, opening customers accounts and thinking critically on what can be offered for the best price, coach employees throughout the day on what was great and on what may need improvement, reaching out to correct agencies to deal with customer issues or account problems, company meeting once a week after hours, commute to other stores for inventory or training purposes, commute to monthly leadership trainings. Setting daily, weekly, and monthly goals for each employee and follow through on making sure goals were reached and proper coaching when they were not. Keeping store stocked with supplies for daily use as well as specials and promotions, ordering of brochures and advertising signs, as well as maintaining computer systems and fax/copier machines, running reports, using computer programs such as Microsoft Word, Excel, Powerpoint, Eroes, and RQ 4, organizing customer appreciation days, running outside events, making and handing out flyers for advertising or special events and/or promotions, keeping store clean and presentable, interviewing, hiring, and training of all new employees.

Oct 2008 - Jun 2013

Assistant Manager

Nu-Way Laundry

Making delivery and pick ups to business and customers, answering phones, waiting on customers, checking in clothes, making sure all employees are where they need to be in current tasks throughout the day. Cash handling, running washers, dryers, and dry cleaning machines, turning on and off boiler at appropriate time. Knowing how to use four different shirt presses, two different pant presses, and five different dry clean presses. Know how to handle and fix sheet press. Know how to fold "hotel style" on all hotel orders. Sort local Veterans Center's laundry wash, dry, and hang up daily. Wrap all customer orders and put away alphabetically on turn rack. Keep a clean lobby and work area, train all new employees.

Education

Education
Jul 2012 - Jan 2013

None

Western New Mexico University

1 semester in Human Resource Management, basic computer and math skills.

Oct 2002 - May 2004

High School Diploma

Banner County High School

General

Skills

Skills

Phone

I am very personable over the phone, I have spent numerous hours on the phone with customers, bosses, and vendors. I can also multitask while on the phone as well as staying engaged in the conversation and getting the job done.

Computer

I have experience in a variety of computer programs such as Microsoft Word, PowerPoint, Excel, Eroes, RQ4, and Run It. I can troubleshoot and pinpoint errors.  

Customer Service

Very customer oriented, willing to go above and beyond for my customers. Can problem solve and handle high pressure situations.

References

References

Nancy Goodwin

Personal Reference (575)-740-3984

Mercy Howell

Personal Reference (575)-621-9459

Anna Lenhert/ Co-Owner Pacific Grill

Personal Reference (575)-894-7687

Lorenzo Garcia/ District Manager

Work Reference (575)-649-4508

Karl Foster/ Director of Operations

Work Reference (480)-284-3885

Mitchel Massey/ Owner of I'd Go Wireless an Authorized Verizon Retailer

Work Reference (575)-937-4619