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Summary

Diligent installation and repair professional committed to completing quality installations and building lasting relationships with customers. Motivated customer service specialist with retail experience in a fast-paced, team-based environment. 

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  • DirecTV installation expert
  • Network connectivity knowledge
  • Competent with power tools
  • Superior attention to detail
  • Able to persuade others effectively
  • Inventory management 
  • Database management 
  • Report analysis 
  • Accurate and detailed 
  • Ten-key operator 

Education

2014-05

High School Diploma

Pace High School

Work History

2014-062015-01

Field Technician

Synergies

Supervisor: Kevin Hiers (678)953-2761

  • Recommended system-level hardware and software installations
  • Diagnosed and repaired hardware, software, and system issues
  • Determined the best location for customer satellites
  • Ran cables and connected receivers
  • Fed cables through access holes, roof spaces and cavity walls
  • Repaired malfunctioning system components
  • Calibrated and monitored devices following installation 
  • Programmed and troubleshoot devices following installation
2015-082016-11

Inventory Specialist

RGIS

Supervisor: Cheyenne Apple (850)760-3690

  • Receive and count stock items, and record data manually or using a computer
  • Take inventory and examine merchandise to identify items to be reordered or replenished 
  • Compare merchandise invoices to items actually received to ensure that shipments are correct 
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors 
  • Provide staff with assistance in performing difficult or complicated duties 
  • Prepare sales and inventory reports for management and budget departments