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Daniella Stepek

Customer Service Representative, Full-time Student

Work History

Aug 2016Present

Guest Services

Sacramento State Aquatic Center

Proficient in “ParkPro” Recreational Software Program.

Managed office operations including answering multi-line telephone, receiving/sending faxes, payments

Provided assistance to customers, vendors, officials, and staff

Assisted guests in boat launch, facility, room set up, rental sign-ups, and creating accounts 

Composed, typed, and proof read Aquatic Center documents and emails using Microsoft programs 

Provided support for special events and help staff to schedule for these events

Acquired and updated records

Performed data entry and provided program/facility support

Processed memberships, classes, youth programs, facility bookings, private lessons

May 2016Present

Vice President, Treasurer, Communication's Director

Student Economics Association

Assisted President, other officers, and students as needed

Organized special events on and off campus

Researched opportunities for internships, full-time and part-time jobs and relayed to members

Corresponded with CEOs, managers, professors, and former graduates for events and off-campus meetings

Managed, updated, and budgeted club account

Applied for DOC funding (Dollars for Organizations) for special events

Handled paperwork for reimbursements and transfer payments

Received money payments and donations, deposited in club account

Updated and emailed students and staff of upcoming events

Posted on social media platforms such as Facebook, Instagram, and Twitter

Jan 2014May 2015

Office Assistant

Del Campo High School

Helped with guest, student, and staff requests and questions

Handled and filed important documents for supervisors and staff

Assisted other offices when needed

Updated students and staff of important news

Sep 2012May 2015

Volunteer

Carmichael Kiwanis, Cambridge Heights Elementary

Improved appearance of the La Sierra Community center for Kiwanis One Day   

Participated in event set up and take down at Taste of Carmichael, as well as served customers 

Helped with decorating and cleaning the Easter Egg Hunt at Carmichael Park

Directed runners and traffic in the California International Marathon

Wrapped Christmas presents at the Country Club Plaza for low-income  families

Decorated the Kiwanis Family House for the holidays

Served customers and cleaned during Crab Feed

Maintained appearance of the cafeteria, set up tables, and organized food stations at Pancake Breakfast

Prepared food and worked game booths at the Fall Festival

References

1. Heather Wilhelmi (916) 278-2842

Operations Manager at Sacramento State Aquatic Center

2. Rita Ball  (916) 200-6096

AP Literature/Film & Literature teacher at Del Campo High School

3. Carol Rebenstorff (916) 971-5660

Intermediate clerk typist (ICT) at  Del Campo Counseling Office

4. Katherine Koulouris (916) 549-8640

CalPERS Officer, PARC Supplemental Instructor at CSUS

5. Giovanni Cortes (916) 533-6760

Weekend Supervisor at Sacramento State Aquatic Center

Education

Aug 2015May 2019

Bachelor of Arts, Minor

California State University, Sacramento

In progress, GPA 3.6

Economics, French

Aug 2011May 2015

Diploma

Del Campo High School

GPA 4.0

Extra Curriculars

Mar 2018Present

Omicron Delta Epsilon, International Honor Society for Economics

California State University, Sacramento
Sep 2015Present

Student Economics Association

California State University, Sacramento
Aug 2012May 2015

California Scholarship Federation

Del Campo High School