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Daniella Stepek

Customer Service Representative

Work History

Aug 2016Present

Guest Services

Sacramento State Aquatic Center

Operated cash register, computers, and other office machinery

Helped customers with rentals and creating accounts

Acted as an informational guide to Lake Natoma and the surrounding area

Frequently used  Excel, Word, Outlook, and other computer programs  for work projects

Sustained orderly arrangement of office 

Assisted all supervisors, coaches, and coworkers with any project, if needed

Managed essential documents

Jan 2014May 2015

Teacher's Assistant

Del Campo High School

Welcomed guests and helped with their requests

Answered phone calls and took down caller information 

Handled important documents for supervisors

Maintained organization of office 

Answered questions from students, parents, and staff

Assisted other offices when needed

Utilized office machinery

Updated students and staff of important news

Sep 2012May 2015

Volunteer

Carmichael Kiwanis

Improved appearance of the La Sierra Community center for Kiwanis One Day   

Participated in event set up and take down at Taste of Carmichael, as well as served customers 

Helped with decorating and cleaning the Easter Egg Hunt at Carmichael Park

Directed runners and traffic in the California International Marathon

Wrapped Christmas presents at the Country Club Plaza for low-income  families

Decorated the Kiwanis Family House for the holidays

Served customers and cleaned during Crab Feed

Apr 2013Sep 2014

Volunteer

Cambridge Heights Elementary

Responsible for the maintenance and appearance of the cafeteria

Set up tables and organized food stations 

Prepared food at the Fall Festival

Worked game booths at the Fall Festival

References

1. Heather Wilhelmi (916) 278-2842

Operations Manager of Sacramento State Aquatic Center.

2. Rita Ball  (916) 200-6096

AP Literature/Film & Literature teacher. 

3. Maria Trappe (916) 971-5360 ext.0552

Computer Graphics/Web Design teacher.  

4. Carol Rebenstorff (916) 971-5660

Intermediate clerk typist (ICT) in the Del Campo Counseling Office.

Education

Aug 20152019

Bachelor of Science

California State University, Sacramento

In progress, GPA 3.5

Student Economics Association

Aug 2011May 2015

High School Diploma

Del Campo High School

GPA 4.0

Extra Curriculars

Sep 2015Present

Student Economics Association

CSU Sacramento

Currently the Vice President of the Club; former Communications Director; active member for three years 

Sep 2014May 2015

Poetry Club

Del Campo High School

Former Vice President and Secretary; active for one year

Sep 2012May 2015

California Scholarship Federation

Del Campo High School

Former member; active for four years