Duties included general administrative, data entry, customer service & IT support roles for internal and external clients.
Acted as a liaison in charge of maintaining relationships with a variety of organizations that provided leased vehicles to their employees.
Supervised and managed a team of drivers that coordinated the receipt and delivery of vehicles occurring in a timely and professional fashion.
Maintained and exemplified the company standards and culture of customer service excellence with a focus on "turnkey vehicle readiness."
Collaborated in a multidisciplinary team about vehicle damages, needs and modifications necessary in preparation for future deliveries.
Utilized critical thinking, professional development and problem solving to resolve high stress situations within a fast paced work environment.
Project manager for multiple accounts, which entailed logistics and billing.
IT support for the office team, including software training, installation, networking and general help desk situations.