Daniel Gonçalves

Daniel Gonçalves

Work History

Work History

SDM - Service Delivery Manager

IBM Brasil
Sep 2008 - Apr 2009

SR Product Marketing Analyst

Motorola Mobile Devices

• Cellular Phones Setup management. • Competition materials purchase for analysis and presentation of each product main competitors, ordered by resource, price and positioning in the market. • Portfolio Demonstration to the client with focus on the main resources and differentials of each product, in partnership with Marketing and Sales areas. • High level market trend analysis, considering the company´s business direction, client needs, and competition. • Training for the Sales, Communication and Marketing / Trade teams. • Receiving, preparation, distribution and control of the prototypes to be used for analysis and presentation at the client. • Support to the internal areas, Communication, Marketing and Sales. • Acting together with the Marketing team for product positioning definition in the Market, how to influence clients (advertisements, etc.). • Contents and Applications Coordination. Management with the suppliers. • Cellular Phones preparation and test for presentation at the client.

Nov 2007 - Aug 2008

CM - Configuration Management

Motorola Mobile Devices
• Agenda definition and weekly work report. • Telephone software setup / alterations management. • Telephone Software modifications integration and creation of the final software package for the test area. • Creation and analysis of the metrics for software quality control and time customization.
Nov 2006 - Oct 2007

Software Development Technical Leader & Tests Leader

Technical leader for requisites definition to be implemented in the ARAS software and software validation / quality control. • Cockpit Software tests management, being responsible for tests strategy, tests creation, quality control, and documents management.
Apr 2000 - Oct 2006

Systems Administrator and Analyst

Motorola Mobile Devices
• Department growth project leadership. Network infra-structure enlargement, Wireless, power, telephony and space reallocation. Meeting and Video-conference rooms creation and modernization. • Linux Manager. Implantation, administration and support of more than 90 Linux Machines (Clients and servers) for software development, leading a team. • Wireless Management. Implantation of the first Wireless network of the site. • Administration and migration of the Primavera Teamplay Management system (Interface and Oracle Database). • Windows Support and interface with the Engineering and Infra-structure team. • Support and purchasing coordination (up to 2005) for more than 200 windows Engineers, meeting rooms, R&D area managers and directors. Support during presentations, events and trips (by phone).
Jan 1996 - Aug 1999

Informatics Technician

Tekodata Informatica
• Computer Maintenance & assembly • Internal and :External customer Support • Internet setup


2005 - 2005

Network Specialist

Universidade Estadual de Campinas

This course was focused on Internet connection, TCP/IP and other protocols.

We studied Wireless, Wired, WAN, LAN networks.



Computer Engineer

I have a large experience System Administration and implantation. Also I implemented Wireless and other innovative projects. I Leadered a team do 4 years to support and administrate Windows and Linux environment.

SR Product Analyst

Market analysis  Competition Analysis Portfolio Presentation Product Training Product Positioning Marketing Strategy New solutions search for new products Product Launch  


• Market analysis / competition / setup / Portfolio Presentation / Product Training / Product Positioning / Marketing Strategy / New solutions search for new products. • Leadership / support team creation, and systems administration. • Growth project management - interface with IT/ Networks Areas, building Infrastructure, Telephony.. • Management of external project as Technical Leader / Quality control. • Software tests technical and strategic management. • Software setup management. • Reports and metrics creation. • Creation and implantation of an innovative project in the R&D area with focus on stimulating the area collaborators' creativity and motivation, incentive to the creative and entrepreneurial thought. • 14-year Experience in the IT area / Team leadership / Systems and Networks implantation and Administration / Wide experience in support in Multinational Company. International exposure: Toronto, Canada. English language study. (2003)


I´m interested on a new Job where a can develope the products, the people working with me and the company. I´m that all of us gains if the team grows together.

I need a new challenge to increase my habilities of communication, team leader and produc definition.