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Work experience

Apr 2007Jan 2010

Security Supervisor

AlliedBarton Security Services

·Served as security presence at office buildings and parking ramps

·Patrolled facilities to detect problems and serve as a visual deterrent to crime

·Supervised the activities of security officers

·Responded to and reported all incidents and emergencies

·Monitored live video surveillance and prepared surveillance reviews of incidents

·Provided customer service and assistance to parking ramp customers and employees and visitors in office buildings

Jan 2004Jan 2007

Security Supervisor

Mystic Lake Casino

·Supervised the activities of security officers and dispatchers

·Assumed team leader responsibilities in emergency situations

·Prepared and submitted incident reports, logs, and other required paperwork

·Completed performance appraisals on subordinates

·Directed and performed escorts/cash-draws

·Conducted security related investigations

·Responded to situations with disorderly guests and team-members

·Interacted with guests to provide customer service, answer questions, and resolve disputes 

Jul 2000Aug 2003

Field Supervisor

University of Minnesota Security and Escort Service

·Served as shift supervisor

·Assisted all employees in completion and understanding of work assignments

·Wrote reports documenting incidents and security violations

·Managed incidents and aided on-site security monitors

·Provided employees with feedback regarding job performance.Recognized above average performance and addressed inadequate performance

·Coordinated nightly security activities with police sergeants

·Taught CPR and first aid classes