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Work experience

Sep 2012Present

Volvo Group UK Ordering and Planner

Volvo Group UK Ltd

Ordering and Planning of all new truck sales sold via wholly owned dealerships in the UK.3 Regions, 20+ Transport Solutions Executives and 100,000+ square miles

Processing of new truck sales

  • From orders being submitted by the Transport Solutions Executive the role is responsible for checking vehicle specifications and customer quotations through to placing an firm order with Volvo  factories in Ghent/ Tuve and Blainbille. The role also requires careful negotiation to improve build dates where necessary to making adjustments to build specification as required by change in customers application of the vehicles all through in house Volvo software

Planning of confirmed sales

  • the other side of the role is to plan vehicles through external suppliers, obtaining valid quotes confirming industry required type approval methods through to raising solid orders and negotiating best build times and prices for the customer, all while having to protect and increase profit of a vehicle and keep pipeline days to a minimum.

Reporting duties

  • 2 weekly advance report downloaded 2 weeks prior to vehicles landing at first destination, followed up with a phone call and email to the relevant party to confirm vehicles arrival
  • Last Change Date report sent 4 weeks prior to the vehicles being 'firm planned' at factories, this is the last chance that a customer has to make to the order before the vehicle is put into production
Nov 2008Sep 2012

Audi Press Fleet Controller

Paragon Fleet Solutions/ Volkswagen Group

Main contact Audi UK Press Office within Paragon Fleet Solutions

Audi Press Fleet Controller

  • Control all Audi Press Fleets(Around 350+ vehicles, including: UK Launch/Celebrity/Executive Chauffeuring, Royal Household and Motor sports) 
  • Responsible for all Audi UK Launch vehicles, ensuring all vehicles are taxed/delivery inspected/have engine run ins prior to launch date and are in location fully prepared prior to collection often on a very tight and strict deadline 
  • Responsible for making sure all vehicles are taxed on time and in line with Audi UK monthly forecasts Managing all vehicles through their fleets and ensuring any damage is recorded, rectified in time and charged in the correct manner 
  • Administration of all vehicle bookings, including booking changes as and when necessary
  • In charge of liaising with the Audi UK Press Office about any issues and or complications that may arise with vehicles before, during and after their bookings and advising best courses of action 
  • Managing vehicles through a dedicated workshop, making sure all vehicles are worked in a timely manner.

Audi Used Car Co-ordinator 

  • Central point of contact for Audi used vehicles within Paragon Fleet Solutions 
  • Manage all vehicles through defleet process on behalf of Audi UK
  • Organise logistics of sold Audi vehicles 
  • Process and compile weekly and monthly reports on fleet and defleeted vehicles on behalf of all brands within VWG Management of all aspects regarding auction vehicles for Audi used vehicles(previously including all Volkswagen passenger and commercial vehicles) 

Administration of all warranty issues for used vehicles on and off site Key part in the administration of all Volkswagen Group dealer claims Implemented innovative claims report that has been used across the company and credited by senior management Assisted in the recently updated claims processes and claim management by helping design a‘ claims portal' Reliable and trusted team member of the Audi used team Integral member

Jul 2007Nov 2008

Personal Assistant/ Used Car Sales Assistant

Working Wheels Ltd

I played a vital part of the initial set-up of the business as the company was new to the are

Managed business whist Mr Jenner was away Actively sought to generate market awareness and interest Designed and uploaded initial website for company recognitionUpdates company website/ auto trader and eBay motors accounts with new stockTrusted to negotiate and sell prestige vehicles, which included the sale of an Aston Martin DB9, BMW X5  and Jaguar S-Type




Sep 2000May 2007

Magdalen College School


English                                 C                      Maths                        C
Science                                 CC                   ICT                              BB
Business Studies              A                     P.E                               A
Graphics (D&T)                  BB                  French                       D

A’S/ A-Level:

Business Studies               C
ICT                                           CC
Design Technology           BC


Support services - Claims adminsitration
Whilst at Paragon I helped design and develop software that brought Warranty and Claims administration into the 21st century, Volkswagen Group accredited
Within this industry i've always strived at the top of my game. I don't want perfection I want excellence
Automotive Industry Experience
Wide range of automotive experience ranging from administration and back office duties to sales experience through to press office and vehicle launch activity management
I have also got negotiation skills that are to be desired as I have worked in the debt recovery industry so can deal with high pressure, difficult and sometimes delicate situations


Available upon request