Daniela Pereira Silva 

Daniela Pereira Silva 

staff / cafe assistant / waitress

Resume


I am a highly motivated and diligent professional. I have recent experience working in a busy coffee shop, serving customers in a fast paced and pressured environment. I have a reputation for delivering excellent service to customers and ensuring their needs are met at all times.

I would describe myself as a hard working, outgoing and dedicated person with a positive, energetic, and enthusiastic attitude. I enjoy utilising my excellent communication skills with customers and staff.

I am available Monday to Friday in the afternoon/evening and free all weekend. My VISA allows me to work around 20/25 hours a week. I will be available to work full time once my English Course has finished in April.

Skills

Skills

• Ability to work as part of team                                    • Able to work in a fast paced environment
• Good customer service skills                                       • Good Knowledge of computer use
• Barista Course                                                                • Manual Handling Training Certificate
• Native Portuguese Speaker                                          • Upper Intermediate Level of English

Work History

Work History

Cafe Assistant 

Sep 2015 - Mar 2016
Accents Coffee Lounge (Dublin, Ireland)

Preparation of the counters, ensuring stock control, hosting and greeting guests on arrival and seating them appropriately, setting tables, taking orders, handling cash and credit card payments, bringing food and beverages to customers, busy dishwasher duties.

Waitress

Feb 2016 - Feb 2016
South Street Restaurant (Dublin, Ireland)

Hosting and greeting guests on arrival and seating them appropriately, setting tables, taking orders, handling cash, bringing food and beverages to customers.

Staff - Cleaner

Feb 2015 - Dec 2015
Schorman Cleaning (Dublin, Ireland)

Working as a Accommodation Assistant at The Church of Ireland College of Education.
Duties: Making beds and cleaning rooms, cleaning various school and office buildings.

Financial Analyst Senior

May 2010 - Apr 2014
Gafor S/A (Sao Paulo, Brazil)

Working as part of the Finance team, I worked with payments, conciliation of vendor, accounts receivable and payable, processing invoices in SAP system, month end, bank reconciliations, and payment runs.




Education

Education

General English and Cambridge Exam Preparation 

Aug 2015 - Aug 2016
Arena School

Upper Intermediate Level - B2
First Cambridge Certificated

Business Administration

Feb 2010 - Jun 2014
University Estacio de SA

BBA - Bachelor of Business Administration


Additional Skills & Information

Personal Skills:
An individual who is organized, highly committed, quick learning, possesses an ability to adapt quickly in varying work environments as an individual and also in teams, and thrives as an excellent interpersonal communicator in the workplace.


Hobbies and Interests:
Photograph, films.

References

Available upon request