Daniel Hanenkrat

  • Brush Prairie WA
Daniel Hanenkrat

IT Project Manager

Objective

IT Project/Program Executive

With a focus on bring new products and services to the marketplace.

 

HIGHLIGHTS OF PERSONAL BUSINESS AND QUALIFICATIONS

  • Consulting level, professional background in business management and services
  • Project Management Institute, Project Management Professional (PMP) since 1997
  • IBM Certified Senior PM since 1997
  • Technical Solution Architect for multinational technology deployments and delivery projects
  • Experienced multinational technology deployment Project Manager
  • Experienced US infrastructure Project Manager
  • Experienced Field Services Management
  • Excellent coordination, problem solving, and communication skills

 

CUSTOMER SERVICE

  • Planned and executed large multinational projects working closely with clients and business partners
  • Ongoing review of customer’s business plans to stay informed and track short and long term needs/goals
  • Listen carefully to customer requirements and implement necessary modifications if needed, to the benefit of all partners
  • Analyze customer feedback on past and present projects and incorporate ideas to provide better ongoing services and satisfaction

 

BUSINESS MANAGEMENT

  • Manage US ITS National PM Practice, International Project Managers
  • Managed the transition of Sequent Computers heritage people and processes into IBM
  • Project Executive for selected out tasked Network Management services for IBM
  • Experienced in Service Delivery Manager and Field Service Management

 

Work History

Work History

IT Project Manager

TEKsystems

Provide PM leadership on the Data Center and B2B Client migrations for Network as a Services (NaaS) and Telephony as a Service (TaaS). Migrating 60+ B2B Clients to the Network as a Services and Migrating the Data Center to the Network as a service infrastructure

US - COMPLEX SOLUTION DESIGN CENTER - TECHNICAL SOLUTION OWNER (TS0)

IBM, Global Services

Managed complex solution proposal teams in the creation of IBM’s proposals for US and multinational engagements.   Responsibilities included solution design assistance, managing the proposal team through Quality Assurance, Legal and Management Reviews on large multinational services engagements. Types of engagements included: Joint ITS and SO multinational proposals, PC Life Cycle Services, Voice Over IP, Help Desk Services and International Deal Support for ebHS Services.

SERVICES SALES - PUBLIC SECTOR PRINCIPAL  

IBM, Global Services

Managed Public Sector Territory in Pacific Northwest consisting of State and Local Government and Health. Teamed with ITS sales and IBM Product Sales to penetrate accounts and establish IBM services capabilities within these accounts. Responsibilities included Cluster account management, opportunity identification, cold calling on customers in the cluster, responding to RFPs and opportunity management. Types of engagements included: In Car Video, Voice over IP, IBM Security Services and Data Center Design/Build Services.

INTERNATIONAL DEPLOYEMENT – ITS NATIONAL PM PRACTICE

IBM, Global Services

Managed team of multinational technology deployment Project Managers in the US. Responsibilities included solution design assistance, staffing and contract negotiations on large multinational services engagements. Types of engagements included: Point of Sale networks deployment, LAN/WAN network deployment, Supply Chain and PC refresh deployments, Selective outsourcing and international relocation support services. In addition to building the services business Led business initiates to improve the existing International Deployment PM services skills and business processes and maintained Project Management skills by managing multidiscipline projects.

 

Education

Education

Business Management BS Program

University Of Phoenix,

Graduated  in 2003

 

Certifications

Certifications

Project Management Profesional (PMP)

Project Management Institute

Maintained Certification  since – 1997

Other Accomplishments

Retired US Navy Reserve 2008

Member of Rotary International 2005