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DANIEL J. ALLEN

Objective:                                                                    To obtain a test technician position within your organization that will enable me to use my project management and test expertise, strong technical and leadership qualities. I am an experienced supervisor and trainer; able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals.

Work History

20132015

Projects Supervisor

R&D Altanova - Test Circuit Boards & Sockets
  • Managed day-to-day operations of project managers, assigned incoming RMA's, leads, quotes, purchase orders and operational schedules inter-departmently.
  • Directly responsible for customer's initial RMA and noted potential design issues, executing and debug test cases directly with the QA Manager.
  • Provide QA test reports and estimations of completion to customers.
  • RMA cases were documented in a timely fashion and updates were provided to customers.
  • Work effectively and efficiently in a fast-paced and dynamic environment.
20122013

Projects Manager

R&D Altanova - Test Circuit Boards & Sockets
  • Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor.
  • Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory.
  • Developed metrics on sales figures, number of deals closed, and revenue targets achieved.
  • Managed daily and weekly production and sales meetings.
  • Supported Sales Team with potential leads and assigned them to customer support representatives. Upon receipt of purchase orders, jobs were released to the production board and ensured tasks we properly assigned to departments.
20112012

District Communications Manager

Extreme Learning Inc. 
  • Served as main point of contact for District Area Managers and served as the point of contact for escalated complaints by school districts and parents.
  • Trained employees on basic database management system techniques and reporting features. Managed 20 employees in a highly seasonal employment industry.
  • Enhanced the operations, records, and accounting departments use of cloud databases (Salesforce.com) to better suit their individual needs.
20102011

Legal Contracts Coordinator

Extreme Learning Inc.
  • Managed legal contracts and request for applications (RFA) for 250+ school districts.
  • Served as main contact regarding operations, recruiting, and invoicing for all California school districts.
  • Coordinated events for area managers, directors of business development, and operations team.

Education

20112014

Political Science

San Jose State University 
20072010

Management Information Systems - (M.I.S.)

California State University, Long Beach
20002004

High School Diploma

Live Oak High School

Training

  • Classroom Volunteer - Scott Lane Elementary School
  • Fred Pryor and Skill Path Training Workshops
  • Toast Masters, Bixby Hills Chapter

Skills

Project Management Professional
Project Management Professional - (PMP) by the Project Management Institute, September 2015.
Thorough knowledge of RF Signal Test Equipment  
Includes oscilloscopes, voltmeters, spectrum analyzers, fluke calibrator, GPIB programming,
Proficiency in SQL & Development of Cloud-Based Databases

Migration, development and maintanence of Salesforece, FileMaker, and Rackspace.

Skilled user of complex server software

Application servers, databases engines, big data systems and with software development tools.

Supplementary Skills

Proficient in Word, Excel, PowerPoint, Outlook, Adobe products, and Google Drive. Typing 70 WPM's.