Education

Education
2001 - 2005

Bachelors of Arts - Psychology & Sociology 

University of Vermont

Work History

Work History
Aug 2015 - Present

Short Term Case Manager

Suncoast Center, INC.

- Assist medical personal in obtaining records and completing paperwork.

- Assist client in crisis.

- Complete brief behavioral assessments and treatment plans.

Dec 2013 - Aug 2015

Customer Service Representative II

Transamerica Premier Life Insurance Company

-  Exceed 99% in Quality Assurance. 

-  Educate and mentor new employees. 

-  Handle calls escalated to supervisor for resolution.

Jul 2012 - Sep 2013

Case Manager (Child Welfare)

Lutheran Services of Florida

- Completed field visits and counseled families in regards to child abuse and neglect.

- Wrote Assessments, Case Plans, Court Reports, and Progress Notes.

- Presented cases to Judges, Attorneys, Supervisors, and Collateral's.

Aug 2011 - Jul 2012

Family Preservation Therapist (Child Welfare)

The Griffith Centers for Children

- Provided family preservation and/or family reunification services to families referred by Department of Human Services (DHS) clients.
- Attended Treatment Support Meetings, Staff meetings, Client meetings, DHS meetings, and Meetings with outside agencies.
- Wrote Case Plans, and DAP service notes. 

Dec 2010 - Jul 2012

Behavioral Security Tech. II

HSS

- Educated hospital staff on safety with aggressive patients.

- Wrote progress notes and case summaries. 

Mar 2006 - Jun 2010

Social Worker (Child Welfare)

Commonwealth of Masachusetts

- Competed field visits and counseled families in regards to child abuse and neglect.

- Wrote Assessments, Case Plans, Court Reports, and Progress Notes.

- Presented cases to Judges, Attorneys, Supervisors, and Collateral's.