Dana Terry-Pettigrew

Performance Management • Team Cohesion Expert • Process Development • Training • Transportation Continual Process Improvement Focus • Cost Containment • Analytics/Research • Unmatched Integrity

Having contributed to thriving Operations for Global Market Leaders multiple times throughout my career, I have directed operational improvements in several organizations. I have over 15 years of award-winning, high profile experience, bringing best practices from multiple areas while working successfully within highly restricted budget constraints. More importantly, I have consistently brought strategy, focus and tactical direction to the Operations I have been involved in. I see the complete picture and implement sound business principles in every area, resulting in very successful initiatives and consistent organizational optimization. As a dynamic team member with a passion for managing all aspects of Operations, I can put out the fires you have been fighting and allow you to focus exclusively on what you do best.  If you are positioned for growth – or want to be – and you need smart Supply Chain Management, let’s have a conversation about how I can help you achieve that next level of success.

Key Skills:  Expert at both Cost Savings & Revenue Generation ×  History of Process Improvement with Impressive Results  × Uses Technology to Drive Smart Decisions × Constant learner with a natural curiosity for how things work × Works with an empowering & team-centric style × Unwavering commitment to excellence × Strong purveyor of company vision.

Strong Cost Savings & Revenue Generation –Drove efficiencies and new processes while managing budgets and resources that are part of a global enterprise. Saved $8,500+ in printing and IT costs in current year. Also catapulted business area sales by 58% vs. 2013. Currently the social media champion, managing the social media marketing vendor relationship. Nominated for Small Business of the Year in 2010 and 2011 in co-owned business.

Process Improvement with Impressive Results – Extensive experience in Operational Leadership, operating under sharply declining budgets and meeting objectives while working with reduced budget. Architected new Sales processes, reducing chargebacks by an estimated 15%. Troubleshoots hardware and software issues and provides major desktop publishing support. At $147B global leader, reprogrammed supply chain robots to save $2.808B over 9-year lifetime of product. Also plummeted significant breakdowns from once a week to once a quarter.

Smart Use of Technology – Quickly mastered server-based software in current position. Became operational on MS Publisher within 2 weeks. Used business intelligence and competitive research to determine where employer fits in the local and national market. Reprogrammed 3D movement with 6 axes to increase capacity by $312M a year in a critical section of manufacturing operations. Responsible for complex systems as a master troubleshooter on 30-40 manufacturing robots.