• Professional/Self Improvement
  • Family/Friends
  • Volunteering
    • Boys & Girls Club of Rockwall - Poetry Class
    • Lakeshore Church of Rockwall - Missionettes
  • Poetry
  • Crochet


I really love my job and the atmosphere of FM Global. I am not currently seeking another full-time position; however, I am seeking opportunities relating to writing/editing. 

I possess extensive Administrative/Office Assistant, with 5+ years experience in all aspects of managing an office setting. My areas of experience include Editing/Proofing; Supply Chain Management; Tools such as MS Word, Word Perfect, Power Point, Excel, Pro Doc, Adobe Reader, Adobe Acrobat, Successware, CoStar (and other property sites), etc; Billing Assistance; Clerical Duties; Customer Service; Research; and Marketing.

Work experience

Work experience
Jan 2010 - Present

Quality Assurance Engineering Assistant

FM Global - Dallas Operations

Edit reports on a daily basis in order to maintain quality in grammar, presentation and overall clarity. Ensure that records and procedures are maintained in the Quality Assurance department (i.e. reports completed, statistics, checklists, etc.).

Jul 2008 - Jan 2010

QA/Work Assignment EA

FM Global - Dallas Operations

Quality Assurance & Work Assignment Engineering Assistance - data processing and assigning work for engineers; editing and proofing engineering reports

Jul 2007 - Jul 2008

Client Care & Marketing Representative

One Hour Air Conditioning & Heating
Effectively and efficiently handling heavy call volumes, client care, dispatching, conflict resolution and a constant multitasking environment.
Aug 2005 - Jul 2007

Administrative Assistant

Hendricks & Parnters
Worked under Branch Manager and serveral Brokers. Clerical, proofing, editing, Client Care, scheduling, aiding in creation of marketing flyers and packages, researching current and past property data, demographics and apartment markets; updating company database; office organization, etc.



Poetry/Creative Writing

View my poetry here:


MS Office, Typing 50 WPM, Organization/Filing, Proofing/Editing, Client Care, etc.



1996 - 2000

High School Diploma




Sales Lead Coordination

One Hour AC & Heating

Client Care & Marketing

One Hour AC & Heating