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Interest

  • Professional/Self Improvement
  • Family/Friends
  • Volunteering
    • Boys & Girls Club of Rockwall - Poetry Class
    • Lakeshore Church of Rockwall - Missionettes
  • Poetry
  • Crochet

Summary

I really love my job and the atmosphere of FM Global. I am not currently seeking another full-time position; however, I am seeking opportunities relating to writing/editing. 

I possess extensive Administrative/Office Assistant, with 5+ years experience in all aspects of managing an office setting. My areas of experience include Editing/Proofing; Supply Chain Management; Tools such as MS Word, Word Perfect, Power Point, Excel, Pro Doc, Adobe Reader, Adobe Acrobat, Successware, CoStar (and other property sites), etc; Billing Assistance; Clerical Duties; Customer Service; Research; and Marketing.

Work experience

Jan 2010Present

Quality Assurance Engineering Assistant

FM Global - Dallas Operations

Edit reports on a daily basis in order to maintain quality in grammar, presentation and overall clarity. Ensure that records and procedures are maintained in the Quality Assurance department (i.e. reports completed, statistics, checklists, etc.).

Jul 2008Jan 2010

QA/Work Assignment EA

FM Global - Dallas Operations

Quality Assurance & Work Assignment Engineering Assistance - data processing and assigning work for engineers; editing and proofing engineering reports

Jul 2007Jul 2008

Client Care & Marketing Representative

One Hour Air Conditioning & Heating
Effectively and efficiently handling heavy call volumes, client care, dispatching, conflict resolution and a constant multitasking environment.
Aug 2005Jul 2007

Administrative Assistant

Hendricks & Parnters
Worked under Branch Manager and serveral Brokers. Clerical, proofing, editing, Client Care, scheduling, aiding in creation of marketing flyers and packages, researching current and past property data, demographics and apartment markets; updating company database; office organization, etc.

Skills

Poetry/Creative Writing
View my poetry here: http://sensationsofrain.wordpress.com/
Administrative/Office
MS Office, Typing 50 WPM, Organization/Filing, Proofing/Editing, Client Care, etc.
Crochet

Education

19962000

High School Diploma

RCA

Certifications

Sales Lead Coordination

One Hour AC & Heating

Client Care & Marketing

One Hour AC & Heating