Download PDF

Dana Conway

  • Houston, TX
  • +17139222460

Administrative Assistant

Work History

Jan 2010Present

Administrative Assistant – (PRN)

Video Expressions and Images
  • Type contracts and business form agreements
  • Organize, coordinate, and schedule appointments for Owners including registration and booking of travel and lodging arrangements as needed, maintain data for all appointment calendars, meetings, contacts clients, and anticipation of needed information
  • Coordinate and maintain a variety of special projects, scheduled any activities
  • Makes meeting arrangements and communicate agenda to clients for their special day
Jul 2003Present

Administrative, Data Entry, Document Controller, Account Clerk, A/R & A/P

Personnel Contract Staffing Agencies
  • FEMA / DHAP: Experience working the disaster program, interviews with property owners, managers, Rita and Katrina Evacuees includes greeting and intake their paperwork plus crosscheck for identification and to make sure all required documents are in order, logging, researching, calculating the amount of payments that is due and processing to issues their check
  • Modify the necessary changes to their file, overpayments, and correct or reinstate the benefits. Ability to identify and resolve conflicting information, issues, complaints, and problems
  • Working knowledge and experience with the use of a document imaging and retrieval systems as well as a complex paper based workflow, filing, and archiving process
  • Process all engineering project document types in Electronic Document Management System, understands and follow-up on procedures and work processes. Perform document scanning and coding in support of creating complete electronic archives in the document control system
  • Post and verify batch totals, debit and credit entries, track inventory entries, maintain transaction reports, and total accounts on computer spreadsheets and databases
Feb 2014Dec 2014

Sears Home Solutions Consultant – (Part-Time)

  • Providing customer service skills to customer while walking around Sears to promote the sales of the Home Improvement products includes set appointments with customers receive a free in-home design consultation and estimate.
Aug 2014Nov 2011

Records Technician

Abrams Technical Services
  • Maintained accurate circulation systems. Review and analyze documents and enter descriptive and other metadata into database systems, preparation of files and bar-coding and labeling files for retrieval
  • Accumulates statistical data and prepares monthly reports for manager
  • Responsible for quality control procedures to ensure integrity of documents, electronic images and records metadata
Jan 2011Jul 2011

WebBITS II and Technology Support

Integration International Inc.
  • Remotely install/upgrade software per written instruction
  • Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system. Tracking issues to resolution and updating the internal knowledgebase
  • Provide first line response for users requiring assistance with information technology issues and problems, via telephone and emai
Jun 2009Aug 2009


Houston Community College
  • Responded to special requests and projects, frequently under deadline conditions
  • Typed correspondence, proposals, grant applications and other documents from notes, copies or rough drafts
  • Communicated with other departments to solve problems, and maintained confidential student files
Jun 2007Aug 2009

Accounting Clerk

Thorne & Associate Tax, Inc
  • Calculated, prepared, and issue bills, invoices, account statements, and other financial statements according to established procedures. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Selects and codes vendor invoices with general ledger account numbers as applicable to type of expense according to company procedures
  • Performed all accounting functions by post, verify, and reconcile to include daily journal entries, accounts payable, accounts receivable, petty cash, deposits, daily bank reconciliations, trial balance and other ledger accounts.
  • Prepared, calculated and processed all payroll deductions, statements, vouchers, billing, and overhead costs that were being paid
  • Posted and verified batch totals, debit and credit entries, track inventory entries, maintains transaction reports, and total accounts on computer spreadsheets and databases
Oct 1998Dec 2004

Administrative Assistant

Innerfaith Printing & Publishing
  • Prioritized work related tasks and special projects
  • Developed and maintained a filing and copying system for the department, typed, computed, prepared, coordinated and submitted various department reports, handled proposals, maintained records for department, order, and maintained office supplies
Mar 1989Sep 1998

Administrative Assistant

Houston Independent School District
  • Organized, coordinated, and scheduled appointments for Directors including registration and booking of travel and lodging arrangements, maintain data for all appointment calendars, meetings, contact participants and anticipation of needed information
  • Acted as Administer to oversee all programs under the Organization’s umbrella
  • Assisted in the preparation for and conducted the collective bargaining of joint ventures, collaborations and/or Memorandums of Understanding (MOU). Coordinated a variety of ongoing special projects and associated functions
  • Prioritized work related tasks and special projects while problem solving, making decisions, coordinating training sections and workshops, and conducting preliminary staff interviews
  • Made contacts of confidential nature in and outside departments and alleviates directors of numerous administrative details
  • Resolved employee relation issues and work performance problems
  • Handled vendor interaction, coordination and decision making issues when needed


Jun 2014Present

Texas Southern University
Jun 2006May 2009

A.A.S in Real Estate

Houston Community College


  • Familiar with Mac and Windows 98/2000/XP, Proficient in using Microsoft Word, Excel, Access, Outlook, Power Point and Visio; Oracle, FileMaker Pro, PageMaker, QuickBooks, Peachtree, Calyx Point, Yardi, OneSite, MRI, PeopleSoft, Photoshop, Claris Draw, Publisher, Front Page, WordPerfect, Wang and MultiMate
  • Advanced accounting knowledge including payroll, A/P, A/R, billing, processing of invoices, expense reports, detailed budgets and financial reports