Damien Peteet

  • Cincinnati Area, US

Work History

Work History

Support Technician

PC
SUPPORT TECHNICIAN Implemented user request tracking system that improved user communication and response time. Designed and implemented installation and customer support procedures Technical Proficiencies Systems: Windows Server 2003/2008/2012, Windows XP/7/8, Linux, Mac OS, Microsoft Exchange, Microsoft SQL Hardware: Routers, Switches, Firewalls(Cisco, Netgear, Watchguard, Sonicwall, HP) Networking: DNS, DHCP, TCP/IP, SMTP, VPN, Active Directory

Manager of Network Operations

Cincinnati USA Regional Chamber-Cincinnati
OH MANAGER OF NETWORK OPERATIONS

Coordinator

Arbor Education & Training
Cincinnati, OH IT COORDINATOR Led the strategic development and implementation of network systems infrastructure, data security, website and telephone system Assembled and installed a wide array of hardware, software, computer systems, workstations, and peripheral hardware Designed and implemented customer resource training center Facilitated high-quality customer support by implementing SQL tracking database for data entry and management of 5000+ customers

It Manager

Melink Corporation
Milford, OH IT MANAGER Managed over $300k for company technological advancement Oversaw daily support of servers, hardware, software, user accounts and email Collaborated in developing training sessions for remote network team Effectively facilitated disaster recovery framework including full implementation, testing and documentation of design Successfully negotiated vendor contracts for hardware, software, and services

Client Manager

International Computer Technology
Cincinnati, OH CLIENT MANAGER Create and maintain network environments for Cincinnati area businesses and customers Evaluate customer needs and propose effective solutions Design and build customized server and desktop systems Provide sales and technical expertise to colleagues

Education

Education

B.Sc

Xavier University

M.B.A

University of Phoenix

Skills

Skills

Collaboration

LOTUS NOTES

INSTRUMENTAL

annual savings

Network