Jul 2015 - Present
National University of Singapore
Provide assessment, counselling and mental health consultation services to student clients on issues such as anxiety, depression, relationship, family issues, coping with academic stress.
Worked in a multidisciplinary team to provide counselling and social services to students in need, including those with health issues, grief, trauma, anxiety, depression and family issues.
Assessed psychosocial needs of clients in accordance with professional practice standards and Code of Ethics
Advocated for clients and coordinated services with other departments.
Provided telephone crisis support services to those in crisis. Provided after-hours support when required.
Conduct talks and workshops to promote CPS' services and support the well-being of the NUS Community
Appointed as the chairperson for the organising committee for Synergy 2015.
90% of clients complete Intake Feedback Form and have 80% of these clients indicate that they agree or strongly agree with the identified question, (After the session, I feel comfortable to continue to access CPS's services when I need it), in the Intake Feedback Form.
80% of clients indicate that they agree or strongly agree with the 3 identified questions in the Client Feedback Form
- I felt cared for and supported by the therapist/group facilitator.
- Overall, the counselling/group was helpful.
- I would recommend counselling/group at CPS to a friend
- Complete all Intake and Counselling documentation within 2 weeks of the session.
- Complete all Crisis Assessment documentation within 5 days working days of the Crisis assessment.
Demonstrated empathy and professionalism at all times
Able to establish therapeutic relationship with most of the clients
Developed a particular interest in and knowledge of health issues and how they impact on the psychosocial state of the client.
Provided the highest quality of care at all times and helped many clients with both acute and chronic issues
Optimised psychosocial outcomes for clients and their carers
Worked successfully with clients of different nationalities and backgrounds
Gained invaluable training and experience in crisis support and counselling
Achieving the department target of having 80% of participants indicating that the service and facilitator are satisfactory, good or excellent.