Senior Vice President, Global Systems, Networking, EITM and Production Support
Elavon (formerly;Nova Information Systems)
Reporting to the CIO, currently provides executive leadership and technical vision, directing all enterprise application support, enterprise voice and data networking, tactical service desk support, computer operations, systems programming and systems administration for the global organization currently processing in 5 states in the US, Canada and 5 European countries.
§Currently leading an organization of 200+ worldwide. Annual capital budget 10M+, O/E 15M+.
§Led the development of an integrated global infrastructure processing environment involving 5 major US cities and 5 European countries, enterprise voice/data networks and complex enterprise systems.
§Led infrastructure consolidation effort implementing virtualization technologies in the SUN, Intel and mainframe environments utilizing VMWARE and blade technologies. This resulted in a 70% reduction in hardware footprints, a 30% reduction in data center cooling and power requirements and significant reductions in provisioning timeframes. This infrastructure includes Stratus, Tandem, SUN, Linux, Windows and IBM Mainframe ZOS, EMC & HP Storage technologies.
§Led infrastructure and data remedial efforts that resulted in successful year over year compliance with, CISP/PCI, GLBA and OCC audit requirements, included all levels of data encryption, multi-layered firewall infrastructure, two factor authentication, system upgrades, policies, processes and automation relative to systems service management.
§Implemented ITIL based tactical support model, and automation of tactical support and operations and consolidated tactical support and computer operations, into an integrated Systems Management Facility. Fully implemented CA Unicenter Suite and automated incident/problem, asset, change, release, performance, service level management processes. Fully automated distributed batch processing and software delivery processes.
§Directed the development and delivery of a series of new applications Single-point of Service (SPS), Single-Point of Entry (SPoE), Risk Management System (ARMS) as well as the development of Web based, client facing applications.
§Directed the successful conversion of over 750,000 merchants to the Elavon processing platform.
§Directed the development of key application solutions in the credit underwriting and customer care organizations utilizing J2EE, WebSphere, ETL and EAI technologies. Led the effort to convert development to the SOA architecture, building a library of reusable objects.
§Directed project efforts to re-engineer the project management, quality assurance and production support processes, tools and organization to PMP level standards as well as Agile and standard development approaches.
§Successfully manage a staff of 90+ programming, management, quality assurance, database administration and production support staff.