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Summary

I consider myself as a an experienced customer service professional, I´m looking for a new experience within a customer-oriented organization.  Organizations should focus thoroughly on the improvement of customer service relations following an approach of hands-on operations.

Professional Objective

A well-know professional committed to the continuous improvement of professional and personal skills.  An example of dedication and passion to the industry. An education supporter dedicated to promote learning between youngsters. A renowned philanthropist focused on social development programs  and  green conservation methods.

Professional Skills

Customer Service ::: Leadership & Team Work :::  Proyect Management ::: Humanistic Approach ::: Language Proficencies

Work experience

::: Head of Operations ::: Consultant ::: 

Human Solutions
Jul 2015Sep 2017

Consultancy agency focused on the development of employees empowerment 

::: Executive Lounge PR Host ::: 

Hilton Hotels & Resorts
Dec 2014May 2015

Catering Operations, Room Inventory Management , Public Relations, Housekeeping Liaison

::: Front Desk Concierge ::: 

Walt Disney Parks and Resorts
Aug 2012Jan 2013

Front Desk Operations, Concierge Operations, Sales Operations, Resort Facilities Liaison

::: Professional Trainee ::: 

Brisas Hotel Collection
Aug 2010Jan 2011

Sales & Marketing Operations, Food & Beverages Operations, Front Desk Operations, Housekeeping Operations