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Work experience

Nov 2014Present

Area Sales Manager

Wind Mobile

Area Manager Etobicoke/Toronto/North York

  • Responsible for 31 corporate and dealer locations 
  • Responsible for developing the leadershi[p skills of Store Managers through on the floor coaching, regular business reviews, and meaurable action plans that growt their business and soft skills
  • Responsible for Area Sales targets 
  • Responsible for sourcing and hosting locally funded vendor fairs
  • Responsible for customer experience and brand perception in all mentioned retail locations
Jan 2011Oct 2014

Area Sales Manager

Rogers Communications

Area Manager Kitchener/Vaughan/Markham/Newmarket/Aurora/Barrie, ON

  • Responsible for 36 corporate store locations
  • Delivered the customer focused corporate vision through implementing hosting of clients, mandated salesprocesses, and management on the floor 80% or more of their day.
  • Responsible for developing the leadership skills of Store Managers through on the floor coaching, regular business reviews, and measurable action plans that grow their soft skills.
  • Successfully promoted seven store managers into office roles within Rogers, and 16 Assistant Managers into store management roles.
  • Assigned the role of championing conversion(closing ratio) for Ontario Exceeded sales targets in 2011 by 16% while reducing operating costs by 5%
  • Exceeded sales targets in 2012 by 11% while maintaining operating costs to budget
  • Exceeded sales targets in 2013 by 18% while reducing operating costs by 10%
  • Maintained a 43% attach rate in warranty sales.
  • Increased closing ratio in 2012 by 1% in my respective district Increased closing ratio in 2013 by 1.5% in my respective district Trending currently at a 1% increase YoY in my respective districts.
Jan 2008Jan 2011

Retail Manager

Rogers Communications

Retail Manager Oakville/Toronto, ON

  • Total store operations
  • 12 direct sales reports
  • Meet & exceed store monthly budgets
  • Inventory Control
  • Customer service management.
Jan 2007Jan 2008

Department Sales Manager

FutureShop

Department Sales Manager Mississauga, ON

  • Responsible for team budgets.
  • Managed a team of 23 direct sales reports.
  • Maintained a high level of inventory control coupled with pristine department presentation.
Jan 2004Jan 2007

Retail Manager

Source By Circuit City

Retail Manager ON

  • Responsible for team budgets.
  • Managed a team of nine direct sales reports.
  • Maintained a high level of inventory control coupled with pristine department presentation.

Education

2003

B.Sc

University of Toronto