Area Manager Kitchener/Vaughan/Markham/Newmarket/Aurora/Barrie, ON
- Responsible for 36 corporate store locations
- Delivered the customer focused corporate vision through implementing hosting of clients, mandated salesprocesses, and management on the floor 80% or more of their day.
- Responsible for developing the leadership skills of Store Managers through on the floor coaching, regular business reviews, and measurable action plans that grow their soft skills.
- Successfully promoted seven store managers into office roles within Rogers, and 16 Assistant Managers into store management roles.
- Assigned the role of championing conversion(closing ratio) for Ontario Exceeded sales targets in 2011 by 16% while reducing operating costs by 5%
- Exceeded sales targets in 2012 by 11% while maintaining operating costs to budget
- Exceeded sales targets in 2013 by 18% while reducing operating costs by 10%
- Maintained a 43% attach rate in warranty sales.
- Increased closing ratio in 2012 by 1% in my respective district Increased closing ratio in 2013 by 1.5% in my respective district Trending currently at a 1% increase YoY in my respective districts.