Area Sales Manager
Nov 2014 - Present
Area Manager Etobicoke/Toronto/North York
- Responsible for 31 corporate and dealer locations
- Responsible for developing the leadershi[p skills of Store Managers through on the floor coaching, regular business reviews, and meaurable action plans that growt their business and soft skills
- Responsible for Area Sales targets
- Responsible for sourcing and hosting locally funded vendor fairs
- Responsible for customer experience and brand perception in all mentioned retail locations
Area Sales Manager
Jan 2011 - Oct 2014
Area Manager Kitchener/Vaughan/Markham/Newmarket/Aurora/Barrie, ON
- Responsible for 36 corporate store locations
- Delivered the customer focused corporate vision through implementing hosting of clients, mandated salesprocesses, and management on the floor 80% or more of their day.
- Responsible for developing the leadership skills of Store Managers through on the floor coaching, regular business reviews, and measurable action plans that grow their soft skills.
- Successfully promoted seven store managers into office roles within Rogers, and 16 Assistant Managers into store management roles.
- Assigned the role of championing conversion(closing ratio) for Ontario Exceeded sales targets in 2011 by 16% while reducing operating costs by 5%
- Exceeded sales targets in 2012 by 11% while maintaining operating costs to budget
- Exceeded sales targets in 2013 by 18% while reducing operating costs by 10%
- Maintained a 43% attach rate in warranty sales.
- Increased closing ratio in 2012 by 1% in my respective district Increased closing ratio in 2013 by 1.5% in my respective district Trending currently at a 1% increase YoY in my respective districts.
Jan 2008 - Jan 2011
Retail Manager Oakville/Toronto, ON
- Total store operations
- 12 direct sales reports
- Meet & exceed store monthly budgets
- Inventory Control
- Customer service management.
Department Sales Manager
Jan 2007 - Jan 2008
Department Sales Manager Mississauga, ON
- Responsible for team budgets.
- Managed a team of 23 direct sales reports.
- Maintained a high level of inventory control coupled with pristine department presentation.