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A Change Management and Organizational Effectiveness professional with over 22 years of experience aligning strategies and processes with the strengths of human capital resulting in performance improvement and positive bottom-line financial impacts.  A strong, articulate, ambitious leader with excellent results in change management, organization design, project management, process improvement, facilitative leadership, coaching and mentoring program development, Kaizen facilitation, Six Sigma and Lean Manufacturing.

Work experience

Veritiv Corp., Atlanta GA

Director, Change Management & Program Management

Enterprise-wide Director of Change Management and Training responsible for accelerating and improving the execution of change throughout the business by ensuring the organization employs a standard change and training process. The scope of work cuts across Veritiv's four commercial strategic business units, supply chain, field sales and operations, and business support functions. Oversees the change management and training plans developed by a team of Change Managers who are directly assigned to enterprise initiatives.

Developing the change management strategy and plan to support strategic Veritiv integration initiatives including:

  • Partnering with executive leaders and sponsors to ensure alignment of project objectives, resources and timelines
  • Coaching and guiding project teams, executive sponsors and Veritiv leaders to ensure these resources understand their role in driving change
  • Designing specific interventions / solutions intended to create alignment, ensure process understanding, and influence adoption         
  • Regularly evaluating risks; developing solutions to address risks through interventions from the leadership, project team or change leader
  • Driving stakeholder engagement, leadership alignment, impact analysis, communications, business readiness, deployment, and adoption measurement
  • Recommending resistance management plans to incent / reward the adoption of new behaviors and processes
  • Developing ways to drive cultural change and behaviors to support Veritiv's vision, values and performance goals
Cox Enterprises, Atlanta GA

Sr. Manager, Organizational Change Management

Organizational Effectiveness and Change Management Lead for Cox Enterprises Information Technology department.  Developed and led change management strategies for enterprise-wide technology initiatives that impact all Cox subsidiaries.  Was responsible for the development of change management capabilities including the development of frameworks, methods and toolsets as well as change management knowledge and skills for Cox employees.  Worked with Cox executives to establish and maintain leadership alignment over the course of initiatives.  Partnered with various Program Management Offices and collaborates to understand comprehensive stakeholder impacts associated with program/project implementation and determine effective adoption strategies. Provided oversight of high priority program/project-related change management efforts as well as associated resource planning and staffing for change management resource needs.

North Highland Consulting, Tallahassee FL

Organizational Effectiveness & Change Management Consultant

A Project Delivery lead in Organizational Change Management Services helping clients effectively manage the transition process to make sure that people are ready, willing, and able to perform effectively in the new environment.   Was responsible for leading the design, development and delivery of organizational and cultural changes for large-scale transformation efforts. Experienced with leadership alignment efforts, change readiness and impact assessment analysis, stakeholder and employee engagement,  training programs, organizational and talent performance analysis, and communication programs.

Booz Allen Hamilton Consulting, Atlanta GA

Organizational Effectiveness & Change Management Consultant

A Project lead for Organizational Effectiveness solutions with key focus on providing client services in the areas of Organizational Development, Process Redesign & Improvement, and Change Management.   Primary responsibilities included managing consulting staff, cultivating client relationships, and interfacing with executive leadership team to provide briefings on project status, roadblocks and successes.  Additionally, identified and cultivated business opportunities through the development of proposals and whitepapers.

Acuity Lighting, Conyers GA

Project Manager & Six Sigma Program Manager

Served as a Project Manager and change agent for implementing a Lean Six Sigma initiatives within the New Products organization. Facilitated improvement projects and collaborated with process owners to improve processes by eliminating variation, defects, and waste. Assisted in the launch of an internal program to recruit and train green and black belts. Mentored cross-functional teams to utilize Lean Six Sigma methodologies in their improvement projects.  Ensured that New Products Development projects produced optimized processes that met customer requirements, achieved internal cost reductions, and enhanced regulatory performance.  Assisted in identifying and scoping projects through the establishment of process performance indicator/metrics.  Tracked costs and time savings for a year following the closure of each project.  Worked with teams at all levels of the organization to implement the Six Sigma methodology.

Black & Decker, Fayetteville NC

Manufacturing Engineer

Provided daily supervision & direction to 120 non-exempt employees for three flagship production lines.  Led 25 Kaizens (Continuous Process Improvement Events) in Assembly and Fabrication areas.   Led teams that identified and implemented continuous projects with over $500,000 of annualized savings.  Taught Lean Manufacturing course to exempt and non-exempt personnel in facility of 1800 hourly and salaried employees.  Implemented Kanban Material Replenishment systems on 3 production lines, which improved material flow throughout facility and reduced component stock-outs by 10%.

Allied Signal Aerospace, Baltimore MD

Process Engineer

Provided daily production support to facility’s primary high volume production line.  Successfully led Six Sigma projects to determine root causes and eliminate process/product defects.  Implemented material flow improvement projects to for Supplier Point of Use Program, reducing inventory turns by 20%.  Monitored, taught and coached 1 assembly work team in process improvement.  Improved process capability through the application of Six Sigma methods to reduce process variation and optimize performance.


Leading Organizational Transition, 2015

Certifies participants to deliver two skill-building workshops to internal staff as needed. Both workshops embrace the highly acclaimed

William Bridges & Associates’ 3-Phase Transition Model, which includes a proven framework and series of tools for successfully embracing

and fostering the human side of change.

Birkman Method, 2015

A personality, social perception, and occupational interest assessment measuring and reporting behavioral strengths, motivations, 

expectations, stress behavior, and career profiles.

Prosci Change Management, 2013

Prosci’s Certification Program is the premier internationally-recognized certification in the field of change management.

Georgetown University Change Management, 2010

Teaches consultants and change leaders the tools, knowledge, skills, and perspectives to support effective, sustainable, and

positive change in dynamic organizations.  This program highlights many different change management methodologies and teaches

consultants to customize their approach to fit the client's needs.

Project Management Professional (PMP), 2007

Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency

to lead and direct projects.


Brenau University

M.S. Organizational Development & Change Management

Florida A&M University

B.S. Industrial Engineering