Crystal Spencer

  • Boston US-MA
Crystal Spencer

Skills

Skills

PR Communications

PhotoShop

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Work History

Work History
Nov 2011 - Present

Customer Service Rep

Partners Health Systems
  • Verification of documentation necessary for timely collections of patient accounts including requesting and collecting medical records.
  • Have direct contact with other hospital departments as well as insurance companies.
  • Responsible for reviewing a patient's account to ensure that charges are accurate.
  • Collect the patient's payment after services have been rendered.
  • Communicate with the patient's insurance company to ensure services are approved for payment
  •  Suggest or assist the patient in applying for health care resources
  • Collection calls 
Jul 2009 - Jan 2012

Executive Assistant/ Youth Wellness Coordinator

Health Works Foundation

·Provide high level support to the Executive Director

·Track budget for youth programming and daycare room

·Implemented new management tools for organization for youth programming and volunteers

·Administrative Support – Responsible for complex calendar management, requiring interaction with both internal and external executives and community outlets. Processes incoming and outgoing email communication on behalf of our youth programming. Screen and interviews potential volunteers and performs training for all volunteers that interact with youth.

·Budget – Manages annual budget for youth programming including analyzing for finical needs. Prepare research for grants and donations.

·Event Planning – Coordinates events for local community and community leaders to promote our youth programming and other internal programming..

Aug 2008 - Jul 2009

School Coordinator

Playworks

·School Site - Structured a safe and inclusive environment on the playground by coordinating a variety of schoolyard sports and games during recess and lunch. Worked with classroom teachers to reintroduce physical activity into the school curriculum for pre K – 5th grade students. Developed and coordinated an after school physical activity and academic enhancement programs, evening basketball and volleyball leagues, and youth leadership programs at each Playworks/Sports 4 Kids program site. Have regular meetings with school leaders to make sure curriculum is what still what is needed and address any concerns.

·Office Site – Maintained current records of students enrolled students. Keep up to date records of after school field trips. Maintain and report on kids development and expectations from school.

Oct 2003 - Jul 2007

PR / Event Director / Executive Assistant

Plush Night Club

·Event Director - In charge of booking for night clubs in complex, event planning and budgeting. Staffing events, contract negotiations, and making sure the company adheres to contract agreements.

·PR - Making flyers and press releases to the social media sites, web sites, and News papers. When celebrities arrived I made sure they met the media outlets and acted as there PR liaison for the night.

·Executive Assistant - – Coordinated bi-annual schedule for financial report meetings. Responsible for processing office communication through email. First point of contact for all incoming questions. Managed front office which included: greeting visitors, answering phones, supervising Interns

  • Prepare preview and final financial statements and periodic reports to the management to facilitate cost control
  • Review revenue and expense account analysis and bank reconciliation and oversee fixed asset management
  • Approves all journal entries and accruals prepared by general ledger accountants and manage the month end closing
  • Review and prepare annual internal and external auditing schedules and coordinate audit activities
  • Prepare annual budget for the venue

Education

Education
Jul 2012 - Present

Sports Media and Marketing

Full Sail University
Aug 2003 - May 2007

Sports and Entertainment management

University of South Carolina