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Cynthia Rivera

Highly motivated individual that gives 110% all of the time no matter what the work environment may ask.

Skills

Customer Service

Work with people to resolve their issues related to consumer problems such as complaints, and any questions they may have. I was the median between management and the consumer, always able to dissolve a frustrating situation that a consumer may have had and leave them feeling that they were taken care of with the upmost respect and the issue solved fully.

Education

Montebello High School

09/199206/1994

General Studies

General Studies

Summary

I am a person with leadership qualities that works well with others and am a team player. However I can take a lead role if needed be to organize and finish any task in a professional, and timely manner.

Work History

Superior Grocers

20102014

Cashier/Scan Coordinator 

Cashier duties were to help customers with check out.

As scan coordinator my job duties were to make  prices were correct and also perform audits on a regular basis.

Publix

09/201406/2015

Cashier/Customer Service

Worked as a cashier helping customers checkout or return merchandise in a timely manner. Also made sure any questions or problems the customer may have had were answered and solved Ina courteous and professional  way.

Smart and Final

07/201609/2016

Grocery Clerk

My duties were in produce department,had to rotate product and bring out fresh items.Help with the new orders and organize all product in the coolers.Take down order information for customers on bulk items that were requested. Attended to customers with questions and make sure they found what was needed.

Target

12/201502/2016

Cashier/Sales

Cashier duties were to check out customers.

I also did work on the sales floor in different departments,helped customers with questions and finding items.

General Linen Supply

04-201706-2017

General Labor

Run linen through the iron,such as napkins,aprons and pillow cases.

Dollar General

09-16-201705-2018

Sales Associate,Cashier

Customer service,assisting with check out and helping customers with any questions.Also assist with stocking shelves with new product.

Dollar General

04-201805-2018

Assistant Manager

Assist manager with daily store tasks.Attend to customers with questions or concerns.Check in vendors with new product.Help with planogram when needed to be updated.I help the associates with questions or if they cant fix the problem with the customer I jump in and assist.