Download PDF


M.B Syed is a Functional Architect, with a rich experience in resolving business technology challenges for top global (Re)Insurance players. 

 Worked for globally reputed clients in the US, UK and India for Insurance IT Services Delivery

  • Managed a team of 40+ as a Manager for delivery across insurance value chain for varied areas like Cross sell and Up sell, Web Analytic, BI, Forms, Digital, UX and E&C endeavors
  • Strong experience in Business Analysis, Project Management, Pre-sales Support (creation/response to RFPs), Client Interaction, Conducting workshops, Requirement Gathering, Documentation management
  • Extensive experience in Process Mapping and Re-engineering of complex processes using modeling tools such as MS Visio
  • Extensive knowledge, experience working with Waterfall, Agile, SCRUM and RUP methodologies
  • Experienced dealing with Requirements/Change Management, Impact and GAP Analysis

Business Skills:

  • Business Process Analysis (As-Is, To-Be Process Flows, GAP Analysis, Impact Analysis, Feasibility Analysis)
  • Project Management (Rally, MS Project)
  • Software Development Models (Waterfall, Agile, SCRUM)
  • Requirement Elicitation Techniques (Joint Application Development Sessions, stakeholder interviews and workshops)
  • Modeling Techniques (UML diagrams, Use Case, Activity, Class diagrams)
  • Business and System Documentation (BRDs, FRDs, Use Case documents, Test Case Documents)

Professional Experience

Leading Insurer

           Insurance provider is embarking to leverage Guidewire policy admin solution to automate key process of their commercial lines business. As a Business Architect, help the project team devise future state process and identify key decision/design issues. Help the team in resolving the identified issues by adopting best practices

Leading Insurance & Reinsurance Group

           Project Lead (Scrum Master) for Pricing Analytics Models support team which was part of Strategic Analytics initiative for the group.

Client had 5 models for commercial & Specialty lines. Responsible for quick paced enhancement and new feature releases. Coordinate requirement priorities with business, Technical and SA stakeholders and lead the deliver process thru supervising the Development and Quality Assurance efforts


Leading USA Insurer

 Was a lead for Offshore BA delivery which is part of client CoE(BSACC). Help client in setting up offshore units to work on critical projects. Worked for Cross Sell & Up Sell initiative for the client in Auto LOB which aims at bringing customer centricity to the core of their offerings.  Also worked on Aggregator enablement for the client based on their current Enterprise Architecture especially reviewing its external interface gearing up for Analytics(AUTO LOB)


Leading Indian Insurer – EDW

Client wanted to leverage SAS analytics capabilities by synergizing various systems for LOBs thru a new EDW effort.

Worked on converting the conceptual schema requirements in to SAS logical data model & Source systems. Do gap analysis between data models; recommend improvements based on industry best practices. Conduct feasibility study based on client IT systems and data sources. Devise the transformation logic for converting the Conceptual models to SAS LDM and source systems. Prepare the ground SAS Analytics implementation.

 Leading USA Insurer

Initial Project Planning and Knowledge discovery phases as part of ICE initiative for a leading insurance client. Was part of DC 2/3 for Fire LOB interacting with SME for various applications. Setup offshore team to undertake transition of application knowledge and subsequently work on SDLC activities

 Leading Global Insurer (UK Unit) – Reinsurance DW

Client was targeting to sunset  a few systems thru a series of releases and  bringing all the legacy data to CDW and developing Adhoc analysis capabilities

Worked on ETL data migration efforts to populate Data Warehouse from clients proprietary RI application used for Lloyds sessions. Was leading the ETL efforts thru guiding the teams of Developers and Quality Analyst. Analyze Source to Target Mappings and Transformations from functional stand point and help in resolving design and operational defects. Played active role in Data Quality related initiatives.

XL Group (Reinsurance - Bermuda 2008-2010)

Ceded System  & Finance Data Mart

 Re-insurer was aiming to replace their existing system (IRIS) used for Ceded Business by leveraging custom build application to streamline SOP across their global operating Units

  • Underline the process and functional improvement areas by coordinating with Business stakeholders (Under Writing, Claims & Finance) and IT teams.
  • Conduct GAP analysis of existing and new system and help in refining the system thru rigorous testing and User Acceptance Test over various stages of development.
  • Helping in migrating the data to the new application as well as Data Warehouse; also to ensure completeness and correctness thru reconciliation of data.
  • Develop and streamline various Reporting Frame Works and Analytic based on new system and data warehouse.

Oriental Insurance Company Limited(2004-2008)

Integrated Non-Life Insurance Application Software (INLIAS)

Most comprehensive real-time application supporting 140+ products for the insurance company connecting its 1000 branches and regional offices. As part of Core Accounts group was instrumental in reviewing the application during pilot run phase. Work closely with Developers and Process/Industry champions in shaping the solution. Help roll out of application by configuring and migrate the legacy data. 

Auto Portfolio Analysis System

The project was to create Motor Business Data Repository. The objective of this data repository is to help the Actuary and Product Champions with Rate making process for Auto Line of Business

Health Insurance Claims Exploration

             Project is to build a data repository, which analyses the failure of TPAs in effectively monitoring the claims they have processed on behalf of insurer in all the regions. The data repository is used for the reporting needs of Top Level Management for strategic decision making and internal Audit Department for Fraudulent claims detection.

Engineering Underwriting System

This is an application designed to facilitate Engineering Underwriting dept. in their day to day tasks and interfacing with Re Insurance module.