Usman Khalid

Usman Khalid

Work History

Work History
Jul 2008 - Present

Specialist Systems Security

Mobilink GSM

Management & Administration of Enterprise Security Operations of a large enterprise organization with diversified experience, including but not limited to:

  • McAfee ePolicy Orchestrator
  • McAfee Endpoint Security Suite (Antivirus, Antispyware, Host IPS, NAC, Site Advisor)
  • McAfee Email & Web Gateway
  • McAfee Network Security Manager & Sensors
  • McAfee Vulnerability Manager & Sensors
  • BlackBerry Enterprise Server Administration and Incident Management
  • Information Security Incident Handling and Management with HP Service Desk
  • Working/Supporting cross-functional teams for Shared Service Deliveries
  • Managing Handovers with Trainings to different Services Operations Teams
  • Development of Information Security Policies, Procedures & SOPs
  • End-user Information Security Awareness
  • Work with technology partners like McAfee, IBM, RSA and develop RFP/RFI to document requirements and develop solutions.
  • Extensive involvement in sales engineering process to procure solutions from security vendors.
  • Extensive interaction with vendor sales and relationship management team.
  • Strategic Planning with respect to new/existing Security Solutions/Technologies
  • Coordinating with vendors regarding Technical Support, SLA & Procurement
  • Microsoft Exchange Server (2003/2007) & Active Directory (2003/2008)
  • Management of Systems Operations, including but not limited to ISA 2004, TMG, DNS, DHCP, Fileserver, WSUS & OCS

Key objective is to ensure smooth operations with minimum downtime, business continuity and customer focused approach.


Oct 2014 - Dec 2014

Harvard Manage Mentor (In-Progress)

Harvard Business School

18 state-of-the art, self-paced e-learning training courses

Nov 2014

McAfee University

McAfee VirusScan & McAfee ePolicy Orchestrator Administration 5.1

Mar 2012

Sir Syed University of Engineering and Technology

MasterĀ of Computer Science

Information Security Operations



Procedure Manuals

Technical Writing

Problem Solving

Help Desk Management

Customer Relations

Configuration Management

Business Process Design

MS Office Suite

Security Patch Management

Windows Rights Management Services

ISA Server 2004

Forefront TMG

DHCP/DNS Servers

Microsoft Exchange Server 2003/2007

McAfee GroupShield for Exchange

Enterprise Security

McAfee Email Gateway

McAfee Web Gateway

McAfee ePO

Change Management

Release Management

Service Delivery Management

Support Services Management

IT Service Delivery

IT Security Operations

Problem Management

Incident Management

Customer Service

Microsoft Office

Microsoft Operating Systems

McAfee Antivirus

Microsoft Technologies

Problem Analysis

Business Process Improvement

Information Security Management

Computer Security

Project Management




IT Service Management


IT Operations


System Administration

Disaster Recovery

Microsoft Exchange

Active Directory