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Work experience

Jul 2008Present

Specialist Systems Security

Mobilink GSM

Management & Administration of Enterprise Security Operations of a large enterprise organization with diversified experience, including but not limited to:

  • McAfee ePolicy Orchestrator
  • McAfee Endpoint Security Suite (Antivirus, Antispyware, Host IPS, NAC, Site Advisor)
  • McAfee Email & Web Gateway
  • McAfee Network Security Manager & Sensors
  • McAfee Vulnerability Manager & Sensors
  • BlackBerry Enterprise Server Administration and Incident Management
  • Information Security Incident Handling and Management with HP Service Desk
  • Working/Supporting cross-functional teams for Shared Service Deliveries
  • Managing Handovers with Trainings to different Services Operations Teams
  • Development of Information Security Policies, Procedures & SOPs
  • End-user Information Security Awareness
  • Work with technology partners like McAfee, IBM, RSA and develop RFP/RFI to document requirements and develop solutions.
  • Extensive involvement in sales engineering process to procure solutions from security vendors.
  • Extensive interaction with vendor sales and relationship management team.
  • Strategic Planning with respect to new/existing Security Solutions/Technologies
  • Coordinating with vendors regarding Technical Support, SLA & Procurement
  • Microsoft Exchange Server (2003/2007) & Active Directory (2003/2008)
  • Management of Systems Operations, including but not limited to ISA 2004, TMG, DNS, DHCP, Fileserver, WSUS & OCS

Key objective is to ensure smooth operations with minimum downtime, business continuity and customer focused approach.

Education

Oct 2014Dec 2014

Harvard Manage Mentor (In-Progress)

Harvard Business School

18 state-of-the art, self-paced e-learning training courses

Nov 2014

McAfee University

McAfee VirusScan & McAfee ePolicy Orchestrator Administration 5.1

Mar 2012

Sir Syed University of Engineering and Technology

Master of Computer Science

Information Security Operations

Web Gateway, Email Gateway, Endpoint Security, IPS, Vulnerability Management & Remediation, Systems Administration, Security Awareness, Project Management, Standards & Procedures\Manual, Services Operations, Incident & Request Management, Configuration Change Management, Vendor Management, IT-Service Desk Management, IT-Customer Services Operations, Infrastructure Deployments and Datacenter Operations & Support

Skills

Procedure Manuals
Technical Writing
Problem Solving
Help Desk Management
Customer Relations
Configuration Management
Business Process Design
MS Office Suite
Security Patch Management
Windows Rights Management Services
ISA Server 2004
Forefront TMG
DHCP/DNS Servers
Microsoft Exchange Server 2003/2007
McAfee GroupShield for Exchange
Enterprise Security
McAfee Email Gateway
McAfee Web Gateway
McAfee ePO
Change Management
Release Management
Service Delivery Management
Support Services Management
IT Service Delivery
IT Security Operations
Problem Management
Incident Management
Customer Service
Microsoft Office
Microsoft Operating Systems
McAfee Antivirus
Microsoft Technologies
Problem Analysis
Business Process Improvement
Information Security Management
Computer Security
Project Management
McAfee
Windows
Virtualization
IT Service Management
TMG
IT Operations
Servers
System Administration
Disaster Recovery
Microsoft Exchange
Active Directory
DNS
DHCP